Pinnacle Medical Group Pediatrics & Family Medicine

Jeremy T. 

on Yellow Pages

8 years ago

Office staff is horrifically unprofessional and does not know how to properly bill insurance or document payments. Do not ever go here. No doctor is of any use with office staff this atrocious 

Jeremy T. 

on Yellow Pages

8 years ago

Office staff is horrifically unprofessional and does not know how to properly bill insurance or document payments. Do not ever go here. No doctor is of any use with office staff this atrocious 

Toni S. 

on Yellow Pages

8 years ago

The WORST customer service!!! Dr. Buhay is the Best! She just happens to have the worst staff! The person who answered the line was "Ruth" is very rude! She scolded me on the Date of my Refill, that I was calling too early! My doctor advised me to call 3-5 business days ahead! She also told me, "...and Don't keep calling!" ??? Here's a resolution! Follow up & call patients back when ready! I requested a Manager call back bc there was No Record of my request! I called Today to check on my my Refill & "Ruth" said there was no ... read more

Tawny D. 

on Yellow Pages

10 years ago

This is awful place the urgent care doctor is horrible and non educated. I went to this urgent care twice and both horrible experience.my son had a bad ear ache and the only doctor in the clinic had a emergency call and left. So I ended up at the Dr. Then second time I went for myself for knee pain. Same doctor was there waited for 4hours then he told me it was a cramp from my thigh to my knee causing the pain. So I went to st Bernardino urgent care for a second opinion turns out I had a tear in my Dr knee tendon. He stated ... read more

Cris G. 

on Yellow Pages

10 years ago

This is the worst urgent care ever. The poor customer service starts on the front desk where they close the window when someone tries to ask them something. Very rude. I walked in and did not have an appointment and waited for almost 4 hours to be seen. How can you run such an urgent care when you don't see the urgency of the patients' needs or for them to be attended to or taken care of immediately? You need to improve your service to make it efficient. If you are short staff then you should hire additional help otherwise, ... read more

Cristal V. 

on Yellow Pages

11 years ago

The doctor at Fontana preferred perfectly his lil nurse instead of taking care of his patients my mother! He didn't want care for my mother because of conflict between the nurse way of treating, but he still preferred his nurse better. 

kdenegri 

on Yellow Pages

12 years ago

This place was wonderful!! My husband doesnt have insurance and this place was inexpensive. Less expensive than yucaipa urgent care. The staff was very professional and kind. I really appreciated what they did for us and made us feel very comfortable. THank you for your hard work!