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Pinnacle at South Mountain
- Residential Leasing
- Phoenix, AZ
About this business
Location details
5151 E. Guadalupe Road, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Edited review: Adriana the manager never helped me out & she could care less about her residents. She always had her office closed and was never available to speak to me. I only spoke with Kayla and jordan and they were always nice and welcoming. Carlyle South mountain is the best! Jordan and Kayla are very helpful!! If you ever need help with anything talk to Jordan or Kayla Recommend 10/10
Unfortunately, I am editing my review to one star. I am breaking my lease because the manager, Adriana, does not care about her residents. I have reached out to corporate and her and I have yet to receive a response. At this point, I would suggest not to live here. If it weren’t for Kayla and Jordan, I probably would’ve left ALOT sooner. I wouldn’t have given a 5 stars if it wasn’t for Kayla and Jordan at front desk! Kayla has always been very nice and quick at responding any questions before I moved in! Jordan will be there... read more
I really liked living here when I first moved in but I do not feel that way anymore. It took a month for my sink to be fixed. I also asked them not to come fix things when I was not home and that has happened twice. One time I was in a towel after my shower, no knock and some man just walked in my house. No apologies, he just went to work. My dryer broke, my ac broke, my garbage disposal broke and our washing machine broke all in 2 years. Everytime I try to talk to the office they ignore my complaints. Someone stole from our... read more
Since my last post got taken down I will do it again. This is not a good place to live. I could list all the reasons we moved out (took 2 months to fix our sink, charged us for trash pick up, but never picked it up, lost a lot of my mail)but more than that, when we moved out they asked for an outrageous bill $2,000 fee for leaving “before my rent was up” our lease was done on April 11, we left on April 5. After we left we got a huge bill saying we left without telling anyone. Which is not true they just weren't paying attent... read more
Great place I moved in 3 months today I love my apartment I had I bad thing happen but the office help me specially the manager Adriana she is always friendly. My work order was completed very quick. I love the pool and the gym
Frequently asked questions about Pinnacle at South Mountain
How is Pinnacle at South Mountain rated?
Pinnacle at South Mountain has a 2.7 star rating with 475 reviews.
When is Pinnacle at South Mountain open?
Pinnacle at South Mountain is open now. It will close at 6:00 p.m.
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