Pine Point Center

Kimmy S. 

on Google

a month ago

Our family’s experience at Pine Point Center was unacceptable and deeply disturbing. There was no hot water for my mother’s entire stay - an ongoing problem that the nurses know about. The temperature control in the room was broken, and the facility was kept unbearably hot, often around 79 degrees. The floors were so dirty that I eventually brought in a Swiffer and cleaned them myself because housekeeping was clearly not maintaining the room properly. Response times were frighteningly poor. At one point, my mother’s oxygen m... read more

Sherry Richard 

on Google

3 months ago

All of the staff have been great and helpful! They are caring especially one of the CNAs (Noah). He comes into my Mom's room just to say hi and asks if she needs anything. He also asks me. He seems to be very dedicated to his work! My Mom is very pleased with the staff as they have been pleasant and she likes the food. She is in the Rehab section. Thank you so much for all that you do! 

Erika Bell 

on Google

3 months ago

My brother-in-law stayed at Pine Point Center for several weeks following a hospital stay. My sister ultimately had to remove him due to what we experienced as a dysfunctional and poorly coordinated environment. I deliberately waited until he was no longer a resident to post this review because we were concerned about potential retaliation while he was there. To be fair, there are some positives. The Physical and Occupational Therapy teams were good, and a few CNAs stood out as genuinely compassionate and dedicated to reside... read more