Pinal County Federal Credit Union

Michelle G. 

on Yellow Pages

8 years ago

Beware!! Before you trust Pinal Co. FCU with your money, think again. Their notorious for double/triple pre-authorizations (which holds funds that shouldn't be held), inaccurate updated balance inquiry amounts and putting debits through before return credit to ensure they can stack up as many overdrafts fee as possible. Within one day, I was charged $190.00 in overdrafts fee. My balance following the overdraft fees was a negative (-) $69.00. If you do the math, the overdraft fees and duplicate holds (pre-authorizations) are ... read more

Nancy S. 

on Yellow Pages

9 years ago

I LOVE this credit union! I've always received speedy service, the employees are knowledgable, friendly and willing to go the extra step to answer my questions. Big banks beware ~ this is how it should be done!!! 

Lourdes G. 

on Yellow Pages

9 years ago

Horrible customer service was going out of town n went to Florence branch to request emergency checks was told machine broken n referred to Coolidge only to be told by spvr that they were too busy n couldn't leave tellers w/o supervision n said I could just place check order so I did only to find out checks issued under wrong acct# n then they offered no solution other than they would try find out who placed order. Like that would solve problem. Never an apology 

stormytrain 

on Yellow Pages

11 years ago

I only opened an account with PCFCU because it was required for an auto loan. I now have an auto loan, line of credit and credit card as well as a checking and savings account with PCFCU. I have had several rude confrontations with a particular collector who works there over the past year. The first time "Kaufee" called me demanding I come down to the branch because my little 30 dollar line of credit had not been paid on time. I assured her it had and took proof of the cashed check with me. When I get there she sends me into... read more