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2000 Lake Land Blvd, Mattoon, IL, 61938, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
This rating is based off of my service I received today. Our car battery was dead. I called about it. They said just bring it in. So I did. 2 and 1/2 hours later of waiting in the lobby, and they replaced it with the warranty with no charge. But 2 and 1/2 hours to wait in a lobby is absolutely crazy and you should let people know that they're going to be sitting in a lobby for that long. Never did another member of the sales team or staff come over to ask if they could get me anything to drink or do anything for me the entir... read more
Set appointment for 830 AM Monday, a WEEK in advance. Work to be done: oil change/tire rotation/air filters. Then have brakes and rotors replaced. And check a front end popping noise. 8.5 hours later... still not done with brakes. Havent checked the front-end noise. SUV is still on the rack. Do Not recommend. Could of had this work done locally for cheaper and in half the time.
Pilson Ford Service has a 1 star rating with 2 reviews.
Pilson Ford Service is open now. It will close at 5:30 p.m.
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