Pilot Freight Services's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Pilot Freight Services

2.3

About this business

Location details

7447 New Ridge Rd suite k, Severn, MD, 21076, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.379 reviews
Select a rating
Stacey M's profile image
Stacey M 
on Google
3 weeks ago

This company delivered a refrigerator that j ordered from Best Buy. The day before, they sent me a text with a 4-hour delivery window. Then I received another text shortly before (approx 10 minutes) their arrival. They arrived within the expected time and were prompt and treated my home and new appliance with care. The only issue I had was that they did not level my refrigerator. I asked the installer to level it and he told me it was my floor that was not level (that’s not the case). I was able to figure out how to do it my... read more

mien b's profile image
mien b 
on Google
4 weeks ago

Worst delivery ever, they give you a time frame and never show up, i based my schedule off the 3 attempted delivery time frame they gave me, zero communication off the driver and shipper, after the 4th attempt I told them either they come at before 5pm or return the refrigerator, item was returned and went to a outlet to buy a open box and they delivered with geeksquad 

Kerun Bindra's profile image
Kerun Bindra 
on Google
a month ago

Horrible - worst experience in 50 years. 

Carley C's profile image
Carley C 
on Google
2 months ago

Delivery guys were great. Super professional and got the job done! 

andres bermudez's profile image
andres bermudez 
on Google
6 months ago

Was expecting the worst after reading these reviews but luckily I had a great experience with this company. The two Hispanic men that delivered my appliance gave me 30 minute notice prior to their arrival. They arrived on time, were courteous and incredibly quick at carefully installing the new appliance and hauling away the old one. 

View all google reviews

Frequently asked questions about Pilot Freight Services

How is Pilot Freight Services rated?

Pilot Freight Services has a 2.3 star rating with 79 reviews. 

When is Pilot Freight Services open?

Pilot Freight Services is closed now. It will open tomorrow at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com