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Pilot Freight Services
- Consumer Services
- La Vergne, TN
About this business
Freight Services, Domestic Transport, Global Transport, Truckload Brokerage, Logistics, Custom Brokerage
Location details
1293 Heil Quaker Blvd suite c, La Vergne, TN, 37086, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I only started actively reviewing products, and services in the last year. I try to always be fair. I have read a lot of very bad reviews on this company and/or branch. I am not denying any of the claims these reviewers made. However, I must say my experience from beginning to end has been excellent. The personnel in the office kept me very informed and answered every call. The product was delivered early which helped me greatly. Micheal and Ken were the two who made the delivery, and at my request, placed the rather large p... read more
I had a delivery from this company last week. It was the first time I had heard of them. I would rather cancel an order than have them handle anything in the future. I ordered a mattress, they left it in the middle of my driveway on the wet ground. Fortunately, I was able to scoot it to the side porch as my driveway was completely blocked by it. I can't lift it and had help arranged for getting it set up. However, I had to get someone to come get it off the wet ground and up my porch steps since the obvious covered porch in ... read more
Called several times trying to figure out what time I needed to be home to oversee the delivery. Got a text 20 minutes prior that they were on the way. Had to completely rearrange my day due to the lack of notice. Company is awful and disorganized. To other businesses, for the love of God, stop using this shipping company. If I catch wind that an order is coming through Pilot, I would rather cancel the order than work with them.
ID GIVE A 0 STAR IF IT WAS AVAILABLE. THIS COMPANY IS GARBAGE. I ORDERED A REFRIGERATOR WITH AMAZON AND THIS COMPANY DELIEVERED IT TO THE COMPLETE WRONG ADDRESS IN A WHOLE OTHER STATE. WHEN I CALLED TO REPORT THE ISSUE THEY WOULD NOT RECTIFY ANYTHING AND WERE EXTREMELY RUDE. THEY WOULD NOT OWN THEIR MISTAKE AND INSTEAD PATCHED ME THROUGH TO AMAZON WHICH HAD THE CORRECT SHIPPING INFORMATION. I ORDER THINGS FROM AMAZON ALL THE TIME AND HAVE NEVER HAD AN ISSUE LIKE THIS. I WOULD RECOMMEND NEVER USING PILOT FREIGHT, MAERSK, OR A... read more
Bring food. 4 hours and still not loaded.
Frequently asked questions about Pilot Freight Services
How is Pilot Freight Services rated?
Pilot Freight Services has a 2.4 star rating with 81 reviews.
When is Pilot Freight Services open?
Pilot Freight Services is closed now. It will open at 9:00 a.m.
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