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Pilgrim Mortgage

4.3

About this business

Pilgrim Mortgage is a full-service, residential mortgage bank founded in 2006 and headquartered in San Antonio, Texas. We offer a truly personalized mortgage lending experience tailored to meet your individual financial goals. Our mission is to match each of our clients with the right loan, customized to fit their needs and lifestyles not just the rates and terms. With multiple in-house underwriters you can assure your entire process is done here locally, ensuring a fast and smooth experience. Pilgrim Mortgage LLC is Registe... read more

Location details

1270 N Loop 1604 E #1101, Ste 1101, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.3103 reviews
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Coco K.'s profile image
Coco K. 
3 years ago

Please do not use this company. We lost our purchase d/t untimely document submission, appraisal issues,( and per the sellers agent) I quote “ the lenders messed up the deal”. I would have to call for updates just to find out things were not going well on the lender side of things. I know, I know there will be a rebuttal from this company, and I don’t give a damn. Tell the truth. The close was to happen 9/27 then pushed to 9/30, and attempted again for 10/7 by which the seller bailed on the sale. Y’all can say what you want.... read more

Jeanine L.'s profile image
Jeanine L. 
4 years ago

Do no do business with this company! If you receive correspondence from them, throw it away. And, if anyone calls you to inquire about Veterans Refinancing, hang up. I began a Veterans refinancing with them and it took 6 different loan officers to do nothing. I started with the owner Michael and ended with his incompetent staff. Things started off well, then went tumbling downhill. I had several duplicate email requests for information that I had already sent to them. I would send the information to one person only to recei... read more

Kathy Loucks I.'s profile image
Kathy Loucks I. 
5 years ago

Absolutely horrible. One of the worst experiences. Weeks of BS. Never use them!  

DENNIS C.'s profile image
DENNIS C. 
5 years ago

I have had the pleasure of working with Tyler Krug and Lauren Pena, due to my realtor, Jason Keller from Keller Williams realty. Jason recommended that I at least talk to Tyler, when I had doubts my loan could get done. Tyler worked the numbers and I was able to get my lake front home after taking cash out/equity on my current home. Lauren kept the communications flowing throughout the process and made it as easy as possible. Fast forward 6 months, interest rates have dropped and I receive a call from Tyler to advise me of t... read more

Alan O.'s profile image
Alan O. 
5 years ago

Absolute worst mortgage company out there. I'm a realtor and I would expect a lender to honor their promises. If they did this to me on my personal refinance, I can only imagine what they are doing to normal consumer...they strung me along for almost 3 months on a refinance. They are more like used car salesmen, promising the world with a great rate and paid closing costs, but they just don't deliver. Should have gone with my gut with my other lending partner even though I would have only paid 1/8% more. Pilgram is cost... read more

Frequently asked questions about Pilgrim Mortgage

How is Pilgrim Mortgage rated?

Pilgrim Mortgage has a 4.3 star rating with 103 reviews. 

When is Pilgrim Mortgage open?

Pilgrim Mortgage is closed now. It will open tomorrow at 8:30 a.m. 

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