Anonymous on RateMDs
3 years ago
04/09/2018, 15:10 PM
When breast cancer returned to my life earlier this year in the form of DCIS, I was surprised to find myself calm and without concern about how to deal with the cancer itself. What I dreaded was returning to endless appointments with doctors, nurses and physician assistants. The anticipation of hours spent in reception areas, examination rooms, following up on test results, waiting for questions to be answered and dealing with my healthcare insurance administrator was so unappealing that I planned to ignore the advice of all of the breast specialists I met with (including the second opinions from MD Anderson) and delay - or maybe never have- a mastectomy. I am glad I changed my mind.
The biggest influence on my decision to move forward immediately with a bilateral mastectomy was the confidence I developed in Dr Chevray's approach to patient care and the manner in which his practice is managed. From my first contact with his right hand, RN Carol Ross, I knew I was dealing with professionals committed to straightforward communication conducted in a timely manner. Dr Chevray and his team took time to explain the various options, answer questions and review the benefits and detriments of each option. Meetings, phone calls and emails with Dr Chevray and his colleagues were well handled, with little or no delay. Every team member, from the receptionist to the billing coordinator, is friendly and well organized. Many other physicians and their practice members could benefit from studying Dr Chevray's practice, not to mention the advantages to the ultimate beneficiaries-- PATIENTS.
Having completed all pre-op meetings, surgery and recovery in less than 12 weeks, I am delighted to say my expectations were exceeded.