This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
1340 Wilmington Pike, West Chester, PA, 19382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Pretty awful customer service. We bought CX9 here in 2021. My car has a known issue that was part of the class settlement and has a Technical Service Bulletim associated with it available online, and they are refusing to address it. Also pushed back my service appointment by a month without asking me first. In the middle of the summer.
The service guys are very knowledgeable, trustworthy,.thoughtful, kind, and helpful. They have also done a great job on my vehicle every time I have taken it in for any kind of service.
Pretty awful customer service. We bought CX9 here in 2021. My car has a known issue that was part of the class settlement and has a Technical Service Bulletim associated with it available online, and they are refusing to address it. Also pushed back my service appointment by a month without asking me first. In the middle if the summer.
I've had a good experience here with service. They are honest and haven't tried to upsell me with services that aren't needed (I'm a firm believer in following the maintenance schedule provided within the vehicle owners manual... Not a dealership schedule which is usually way more aggressive than actually required and needlessly expensive). They do good work and the video walk around of your car on the lift is a nice reassurance.
Piazza Mazda of West Chester Service has a 3.6 star rating with 12 reviews.
Piazza Mazda of West Chester Service is open now. It will close at 7:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com