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Phoenix Home Care & Hospice of Kansas City
- Healthcare
- Independence, MO
About this business
Phoenix Home Care & Hospice of Kansas City located in Independence, Mo offers a variety of healthcare services to children, teens, adults, and the elderly. Our dedicated caregivers are committed to making your home care experience memorable. The Phoenix Home Care & Hospice mission is to compassionately meet the needs of our clients and families in Independence, Lee's Summit, Raytown, Jackson County and the greater KC Metro areas. Our home health care team will ensure you or your loved one receives high-level care at your hom... read more
Location details
14330 E 42 St S, Independence, MO, 64055, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We requested care 3 weeks in advance. They called and said they can cover all days. Then on Friday called and said that they couldn’t find anyone for Saturday, the next day! The director called to apologize and said “yeah maybe we should’ve let you know sooner”meaning they were aware all along. We had to rearrange work schedules, since they found someone for Monday. Monday comes and an 18 year old girl shows up with NO experience. NO training. My dad spends mornings training her on how to use the equipment since the person f... read more
I have worked at Phoenix for 12 years and this is my home. I love coming to work each day feeling supported and that what I do truly makes a difference in others' lives.
They really don't rush out to help when they say call them first, i know if its an emergency to just all an ambulance but even for a slight concern they've yet to show up and its been 5 hours since i called the first time and I've called back twice since then, i know its not the nurses fault or people who answer phones its whoever is in charge of scheduling or idk but this has me wanting to find a new care provider.
This place is a disgrace. Unprofessional, unreliable, unkind and treat their employees poorly. I know this from experience. I worked here. I would highly recommend Senior Helpers or Home Instead!
The Hospice side is despicable! My Mother was with them for only a week because of her COPD. Out of nowhere her left leg and foot was 3 times bigger than her right and dark purple, the nurse Suzanna took a photo and sent it to the dr, the dr said, it's not a blood clot...from seeing a photo, this was on a Monday, Suzanna said, "see you on Friday" , I asked why not sooner with my Mom's leg like this and she replied "She isn't scheduled but Mon. & Fri! My Mother started crying from pain and fear and asked me to call an ambulan... read more
Frequently asked questions about Phoenix Home Care & Hospice of Kansas City
How is Phoenix Home Care & Hospice of Kansas City rated?
Phoenix Home Care & Hospice of Kansas City has a 3.7 star rating with 75 reviews.
When is Phoenix Home Care & Hospice of Kansas City open?
Phoenix Home Care & Hospice of Kansas City is closed now. It will open at 8:00 a.m.
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