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Phoenix Healthcare Centre -Waterloo

2.6

About this business

Location details

99 Northfield Dr E #306, Waterloo, ON, N2K 3P9, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 12:00 p.m.
SatClosed
SunClosed
2.650 reviews
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A K's profile image
A K 
on Google
a month ago

Expect ~30min delay for each appointment and 2-3 weeks to even make an appointment. Doctor is uncaring and rude and she always expresses how annoyed she is to deal with me (sighing, cutting me off, etc). She prescribed medications but did not explain what was wrong or what kind of illness I’m experiencing. First time writing google reviews, and it’s sad that I have to deal with this kind of issue when I am going through the hardest time in life. 

Rachel Rae's profile image
Rachel Rae 
on Google
2 months ago

If I could give this practice zero stars I would. I am a new patient and got threatened termination since I went to a walk in clinic, the receptionist would not let me speak and kept cutting me of. Extremely ignorant and RUDE! When I called about my matter I was told they cannot see me to make my way to the emergency instead I went to a walk in clinic, I saved myself hours of waiting and was treated properly. Being a single mom of 2 I do not have time to go to emergency and if you can't see me then what options do I have. Bu... read more

Aadhaar Verma's profile image
Aadhaar Verma 
on Google
3 months ago
Taylor R's profile image
Taylor R 
on Google
3 months ago

Don't go here for mental health reasons. They will just call you crazy and send you to the hospital 

That Chick's profile image
That Chick 
on Google
6 months ago

Receptionists are rude and ignorant and some barely speak english. my mother called looking for an appointment to go over her ultrasound results from the emergency room with our family doctor, she had to leave hospital as she had work the next day and whoever she spoke to was very rude and hung up on her multiple times, my mother said listen I'm not looking for pain meds I want to know what's wrong! Nice to know they don't really care about their patients and some are treated differently because of race 

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Frequently asked questions about Phoenix Healthcare Centre -Waterloo

How is Phoenix Healthcare Centre -Waterloo rated?

Phoenix Healthcare Centre -Waterloo has a 2.6 star rating with 50 reviews. 

When is Phoenix Healthcare Centre -Waterloo open?

Phoenix Healthcare Centre -Waterloo is closed now. It will open at 9:00 a.m. 

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