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Phoenix Court Apartments
- Residential Leasing
- Kent, WA
About this business
Location details
23913 111th Pl SE, Kent, WA, 98031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Beautiful community! Toured the apartments community last week. Emily, the community manager, is very friendly and knowledgeable. The property has just completed a major renovation, both exterior and interior. The Juliet balcony allows plenty of sunlight and fresh air into the unit. The cabinets and appliances complement the color scheme of the walls. I also like that it is a gated community, would love to live here.
Business response:
User, We are grateful and appreciate the time you took to leave your review. It's great to know that we were able to provide you with the highest levels of service. As always, our team is looking forward to your next visit. Please let us know what we can do for you in the future.
GREAT NEW MANAGEMENT & MAINTENANCE ?? I have lived here for 4 years and there were many problems here but WOW!!! There have been some serious changes and this place looks great! Hats off to the new maintenance!!! Any issues and they fix it right away and the property is looking so nice! Garbage is picked up and lawns are mowed! I just want to say thank you for the new crew!!!! You are very appreciated ?? This is a good place to live!
Business response:
Thank you for your review! I'm very excited that all the changes are making a difference in our community. The staff will continue to strive to make Phoenix Court a better place to live. Please be sure and lets us know if there is anything else we can do to improve our community.
Terrible apartments!!! Terrible apartments always trying to scam you out of money. When first moving in the water was brown and rusty. The cupboards were falling apart. The laundry room is filled with people smoking weed and the washers leave your clothes smelling like rotten marijuana. When paying rent the online portal would stop working not allowing for payments to go through and in turn your have to pay over $100 in late fees. Rico is lazy and disrespectful to all tenants and Sonia only cares about making money and leave... read more
Business response:
I am sorry for the items you have experience during living at the property. We do make every effort to take care of any maintenance items that might come up within 48 hours. We do have information available at the leasing office for the online payment system. We are available if you need help setting up an account or making an online payment. We do offer an after hours security service if you experience any situation where you don't feel safe. We do offer reserved parking if this is something you might be interested in. We h... read more
mold everywhere! management is horrible. they never stick to their word and to top it off if something breaks in your apartment be expected to wait at least 2 weeks for them to fix it. also, they have no idea how to be managers and they have no customer service skills what so ever. I would highly recommend not moving in here prices are ridiculously high for the state of the apartment. all out dated appliances from 30 years ago!
Bad Management Pheonix Court Apartments run by Allied Management is not the place to move to. The landscaping is poorly taking care of and the pool is only open half the summer. Your rent will keep going up and you can't get anything fixed. Were just finding out they'll refuse to renew your lease. I've been here over 15 years and this is the worse I've ever seen it. there to cheap to fix the lighting around the complex and replace the fire extinguishers. So why the increase's all the time ? My advice is to walk threw this pl... read more
Okay. Mold everywhere. :/ I need help having my first experience in an apartment better.
TERRIBLE Run while you can. Don't believe the photos! The outer looks good but when you get inside the buildings is where you see the real story. The office staff will tell you what you want to hear but, the truth is they won't follow threw with anything you ask. There all about looks and no concern for the safety of there tenants.
Frequently asked questions about Phoenix Court Apartments
How is Phoenix Court Apartments rated?
Phoenix Court Apartments has a 2.7 star rating with 167 reviews.
When is Phoenix Court Apartments open?
Phoenix Court Apartments is closed now. It will open at 9:00 a.m.
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