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Phobio

3.6

About this business

Location details

3100 Cumberland Blvd SE Ste 200, Atlanta, GA, 30339, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.6239 reviews
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dream home's profile image
dream home 
on Google
a month ago

I sent in my perfect phone for trade in, value at 600 in Dec 2014 via Costco online program, Phobio emailed me" Received empty box". Yes, UpS stole from the shipment per police report. UPS sent a check to phobio on Feb 27, I never heard about the check or receive any penny payment from phobio. Ups supervisor reached phobio, but phobio not respond to me or send me check!! Costco stated that phobio is third party, not responsible either. Totally fraud! 

dream home's profile image
dream home 
on Google
a month ago

I sent in my perfect phone for trade in, Phobio emailed me" Received empty box". ups sent check to phobio on Feb 27, I never heard about the check or receive any penny payment from phobio now it is May 22, phobio never responded my emails. 

Alexander Anton's profile image
Alexander Anton 
on Google
a month ago

Update: returned my device to Motorola because of Phobio. Bought the same device from T-Mobile for a cheaper price, traded in my device with them and got an offer well above what Phobio promised. Thanks for wasting my time and Motorola's, Phobio! Hope you find a customer service rep. Horrible customer customer team, returned by order with Motorola because of them 

Alexander Anton's profile image
Alexander Anton 
on Google
2 months ago

Horrible customer customer team, returned by order with Motorola because of them 

Cat B's profile image
Cat B 
on Google
3 months ago

I sent in my old phone using the offered “pre-labelled shipping box” from phobio. Unfortunately the box took so long to arrive that there was no way it would arrive back to phobio in the time frame they provided. I had to contact them for a time extension, which they did grant, but then later mentioned that “late arrival” was a factor in the lowering of my offer. The other reason my offer lowered was due to a scratch on the camera. That’s fair. I asked for the phone to be returned to me since the offer was no longer worth th... read more

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Frequently asked questions about Phobio

How is Phobio rated?

Phobio has a 3.6 star rating with 239 reviews. 

When is Phobio open?

Phobio is closed now. It will open on Monday at 9:00 a.m. 

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