Philips

Thush Weerasinghe 

on Google

a day ago

I purchased the Philips Azur Elite Steam Iron on 22/04/2022, expecting a high-quality, long-lasting product from a well-known brand. Unfortunately, it did not meet expectations. I only used it once a week for normal household ironing, yet it developed problems very quickly and eventually stopped working properly. The steam output became inconsistent, and the overall build quality feels poor for a product marketed as premium. To make matters worse, the customer service has been terrible. I tried contacting Philips online and ... read more

Tom Doan 

on Google

a week ago

Warranty replacement and customer service was painless and exceptionally done. Especially when you are busy and they allow chat via Whatsapp. Thanks 

Sean McDermott (SEAN) 

on Google

3 weeks ago

THE MOST DREADFUL CUSTOMER CARE / AFTER SALES SERVICE EXPERIENCE ON A PART (MODEM) OF A VERY EXPENSIVE MEDICAL DEVICE THAT STILL HAD OVER A YEAR LEFT ON THE WARRANTY MAKING THIS PHILIPS DREAM-STATION CPAP MEDICAL DEVICE SO MUCH LESS THE ITEM THAT WAS ORIGINALLY PURCHASED’ LACKING THE SEAMLESS FUNCTIONALITY WE PAID FOR! THANK YOU TO MARIE MANI AT PHILIPS MEDICAL NSW FOR THE CLARITY GIVEN IN THE RUDEST WAY POSSIBLE’ WE WILL NEVER PURCHASE ANOTHER PHILIPS PRODUCT - WHATEVER IT MAY BE - EVER! FOR WHAT WAS ALWAYS REGARDED AS A TR... read more

Sean McDermott (SEAN) 

on Google

4 weeks ago

THE MOST DREADFUL CUSTOMER CARE / AFTER SALES SERVICE EXPERIENCE ON A PART (MODEM) OF A VERY EXPENSIVE MEDICAL DEVICE THAT STILL HAD OVER A YEAR LEFT ON THE WARRANTY MAKING THIS PHILIPS DREAM-STATION CPAP MEDICAL DEVICE SO MUCH LESS THE ITEM THAT WAS ORIGINALLY PURCHASED’ LACKING THE SEAMLESS FUNCTIONALITY WE PAID FOR! THANK YOU TO MARIE MANI AT PHILIPS MEDICAL NSW FOR THE CLARITY GIVEN IN THE RUDEST WAY POSSIBLE’ THAT WE WILL NEVER PURCHASE ANOTHER PHILIPS PRODUCT - WHATEVER IT MAY BE - EVER! IF I COULD GIVE THIS AWFUL COMP... read more

R C 

on Google

8 months ago

Extremely disappointing customer service experience. The call centre representative I spoke with—“Rav”—was persistently unhelpful, dismissive, and at times, outright rude. He repeatedly interrupted me, provided inaccurate summaries of my issue, and then accused me of interrupting when I tried to clarify. I initially assumed the call was handled offshore due to the accent, but the level of sarcasm and attitude made it clear this was likely based in Australia. Regardless of location, the behaviour was entirely unacceptable and... read more