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420 College St STE A, Lafayette, TN, 37083, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 3:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Dismissed trying to file a complaint with the office manager over my spouses test results handling and attitude from a nurse. I've had attitudes from this staff member for years and bit my tongue, but the lack of listening to understand, loudly talking over patients on the phone while they are trying to reiterate the reason for the call and then playing the victim is unprofessional and unethical at best. Was told I would not be talking to the office manager and we were both being dismissed by an office staff member and they ... read more
I was a little freaked out over a test result and hearing about that result from a surgical referral call, not from the practice itself. When I questioned their process I was met with defensiveness, a disturbing lack of empathy, and being talked over by a staff member. After stating I would call back when I was no longer angry, I was then dismissed as a patient. No questions. No conversations. It makes me wonder how many other patients they have dismissed due to this same nurses attitude. Apparently we're not supposed to ask... read more
Great experience at a local Dr office. Nice and polite nurses and staff addresses your concern and comes up with a solution that you and the Dr agree on. Easy getting an appointment also.
Dr. Steven is the best. He is by far one of the best Dr. we have ever had. Very sincere and easy to talk to and listens. Values his patients input on what has been succesful treatment for you as an individual in the past. He is the best. Thank You Dr. Steven for being my Dr.!!!!!
Requested certain tests, was told I was clear by the doctor AND staff over the phone. When getting my paperwork a year later for personal reasons, found out what I requested and paid for was not done a could have passed it along to others after being told it was tested for a cleared. Then when asked why it wasn’t I was told to leave. I should have requested the paperwork immediately, so I could’ve known and requested that test again. Won’t be going back to a small town clinic ever after this.
Philip W. Hunt, MD has a 4 star rating with 12 reviews.
Philip W. Hunt, MD is closed now. It will open at 8:00 a.m.
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