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Phil Long Ford of Raton Service
- Automotive
- Raton, NM
About this business
Location details
245 S 2nd St, Raton, NM, 87740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Went for regular maintenance of an oil change, thought I had made an online appointment but somehow I didn't get it saved in the right system (not unusual for me, haha). Jesse, however, managed to get my car worked in with their amazing service crew without it even taking any longer than a normal amount of time. I absolutely appreciate all of them so much, from their service technicians to their customer service (Trevor did the sign out part), they are all such amazing folks!
No parts in stock. Need more mechanics. Pleasant employees. Just more management. It would be a week or more to fix the check engine light. Will not be back.
I own a Ford. I drive it about 50,000 miles a year. It breaks often. I'm getting used to sleeping on the shoulder of the interstate in what I was told was a reliable truck when I bought it. To be fair, it's not Phil Long's fault I bought a Ford from a dealer other than Phil Long. My truck frequents various Ford dealer service departments. Every 4-6 months when it breaks down in whatever town I'm passing through, it cost me between $500 and $5000 to get it back on the road. The service department at Phil Long Ford got me in, ... read more
Continued from previous post.. I even confirmed it with the finance company that they do not require anyone to get the extended warranties to receive financing. The extended warranties added over $4000 onto the amount we got financed for. I had spoke to an attorney about my situation with Phil Long and was advised to contact the dealership and see if I could work something out before taking any legal action. I set up a meeting with Joe for July 5th @ 10 am. I messaged him that day letting him know we were going to be a few m... read more
Continued from previous post.. I even confirmed it with the finance company that they do not require anyone to get the extended warranties to receive financing. The extended warranties added over $4000 onto the amount we got financed for. I had spoke to an attorney about my situation with Phil Long and was advised to contact the dealership and see if I could work something out before taking any legal action. I set up a meeting with Joe for July 5th @ 10 am. I messaged him that day letting him know we were going to be a few m... read more
Frequently asked questions about Phil Long Ford of Raton Service
How is Phil Long Ford of Raton Service rated?
Phil Long Ford of Raton Service has a 3.6 star rating with 11 reviews.
When is Phil Long Ford of Raton Service open?
Phil Long Ford of Raton Service is open now. It will close at 5:00 p.m.
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