Phelps Hospital

John S. 

on Birdeye

3 months ago

We have had nothing but wonderful experiences with Dr. Cheryl Mensah, hematologist, and her staff, including nurse Shorook Jasser, Nurse Practitioner Katherine Ruiz, and reception/scheduling desk member Lynette, as well as the other members of the reception/scheduling desk. All of the aforementioned have exhibited a high degree of professionalism, knowledge and caring. They have all been extremely responsive to requests for help or information, and actually follow through on their promises. This is very unusual these days. M... read more

Sam B. 

on Birdeye

10 months ago

The hospital is nice and I'm sure the staff are competent. Recently an ER physician told the patient and the family, when he entered a very sick persons room, that he only had 15 minutes to do everything and could not check anything or answer any questions after that. And he left in under 15 minutes. On the same day, a nurse told the family that she could not answer questions because she was going off shift and perhaps the next nurse could answer the family's questions. What sort of attitudes and support are you off... read more

Edwin T. 

on Birdeye

11 months ago

Phelps Hospital in Sleepy Hollow gets a score of 1 for spinal or hip surgery. I just checked out of the hospital today for a L5-S1 synovial cyst. The doctors and nurses in the hospital were excellent, but the Hill-Rom beds were a disaster. The nurses cold not stop the automatically inflate and deflate feature which caused incredible to my lower spine. The only solution was to unplug the bed from the outlet which also means the tilt and communications were inoperable. It is obvious that these beds were not selected by N... read more

Jim V. 

on Birdeye

a year ago

Aaron Frazier physical therapist at Phelps FIGURED IT OUT! ! ! ! ! ! ! My board certified internist could not figure it out. The board-certified ear, nose, throat specialist could not figure it out. The board-certified neurologist could not figure it out. 2 nurrse pactitioners could not figure it out. Aaron Frazier figured it out on my second visit. Thanks to him I am now getting helpful treatment at Phelps Physical Therapy. Thank you, Aaron. I was in a lot of pain and I am now getting relief. This is the 3rd time in 8 ye... read more