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PHCA Medical Group of Kissimmee
- Healthcare
- Kissimmee, FL
About this business
Location details
308 W Bass St, Kissimmee, FL, 34741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
The doctor was nice and professional, and I was seen quickly, which I appreciated. However, the front office experience felt disorganized and unprofessional. I confirmed my appointment after being contacted by the office, but there was a scheduling issue on their end. I was scheduled for 3:30 PM, and when I arrived there was a 3:00 PM meeting and the office was unavailable with the lights off and a sign on the door. I actually had to call the office myself to confirm what was going on. I was also told they were unable to rea... read more
My 1st appointment with Dr Rodriguez and this office, best medical experience in the last 20 years … Dr Rodriguez is thoroughly knowledgeable in her field , spent almost an hour vs the usually 15 minutes I usually get from any dr… office staff is warm and friendly…
Extremely poor phone system 1 My pharmacy reports when they try to fax the doctor for prescription refills. They do not get any reply. 2 Next problem. When I call to refill my prescription, I am put on hold 30 minutes to 1 hour+. Frequently 5+ callers in the que in front of my call. Totally unacceptable and unprofessional. I endure this huge inconvenience only because I have such a great doctor there. Victoria Arce
Llevo semana y media sin medicamentos y en la oficina nunca contestan el telefono.
Hola mi experiencia con la doctora Gretchen Rodríguez es exelente.Sin embargo el departamento de Referidos es fatal.La doctora me hace un referido para para un laboratorio y al llegar a mi cita no habían enviado el referido (y eso q de la misma oficina me llamaron q habían enviado el referido) es una falta de respeto .Ahora mismo no me e podido hacer un laboratorio q necesito.Esa ineptitud del departamento de Referidos puede afectar mi salud y la de muchos q pasen por esta experiencia. Ah al llamar a Referidos me envían con ... read more
Frequently asked questions about PHCA Medical Group of Kissimmee
How is PHCA Medical Group of Kissimmee rated?
PHCA Medical Group of Kissimmee has a 4.2 star rating with 275 reviews.
When is PHCA Medical Group of Kissimmee open?
PHCA Medical Group of Kissimmee is open now. It will close at 5:00 p.m.
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