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Pharmacy | Kaiser Permanente Scotts Valley Medical Offices

3.7

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Location details

5615 Scotts Valley Dr 2nd Floor, Scotts Valley, CA, 95066, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m.
Sun10:00 a.m. to 1:00 p.m. 2:00 p.m. to 6:00 p.m.
3.723 reviews
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D. Renee Tatum's profile image
D. Renee Tatum 
on Google
2 months ago

They are amazing!!!!!!! I am a regular here for years and they have always helped. They genuine care and are helpful. They should have 5 stars! 

Capri Patrick's profile image
Capri Patrick 
on Google
3 months ago

I thought Kaiser might be different, but my experience has been horrible. They never have my prescription in stock, so I am always right on the edge of running out. The last two times I put an order in they didn't alert me it was ready, then sent texts saying I needed to pick them up before they put them away. Then I would get there and they still wouldn’t be ready so they tell me I have to wait or come back. The employees never apologize for the miscommunication or wasting my time. Every single attempt to pick up medication... read more

Finance Director's profile image
Finance Director 
on Google
5 months ago

Went to pick up a prescription that had been ordered in the morning. I was told it would be 15-20 minutes, but it ended up closer to 45 minutes. I’ve never waited this long. People just kept coming and there wasn’t enough staff to meet the demand. Staff were friendly and doing their best. Time to add a third or fourth person on the weekends. 

Mackenzie Felbab's profile image
Mackenzie Felbab 
on Google
6 months ago

Absolutely terrible experience. Not only did Kaiser overall mess up my prescription, but the pharmacists completely lacked sympathy and had a huge attitude. I saw two primary care doctors who BOTH wrote the wrong prescription for me; therefore I could not pick it up. Having to schedule yet another appointment to hopefully fix it but I am leaving town and needed to pick this up ASAP. Unfortunate because it is entirely Kaiser’s fault, but the pharmacy had a demeanor as though it was MY fault. I never even write reviews but thi... read more

Laurie Hiatt's profile image
Laurie Hiatt 
on Google
10 months ago

Excellent pharmacy! It's quick and really nice staff. 

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Frequently asked questions about Pharmacy | Kaiser Permanente Scotts Valley Medical Offices

How is Pharmacy | Kaiser Permanente Scotts Valley Medical Offices rated?

Pharmacy | Kaiser Permanente Scotts Valley Medical Offices has a 3.7 star rating with 23 reviews. 

When is Pharmacy | Kaiser Permanente Scotts Valley Medical Offices open?

Pharmacy | Kaiser Permanente Scotts Valley Medical Offices is closed now. It will open at 9:00 a.m. 

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