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Phantom Auto Work

4.9

About this business

Location details

4603 Bank St, Ottawa, ON, K1T 3W6, Canada

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
4.9111 reviews
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Shahzad Khaliq's profile image
Shahzad Khaliq 
2 months ago

I had an excellent experience at this auto shop. The safety inspection for my 2016 Jeep Compass was quick, stress-free, and handled with complete honesty. The team is professional, reliable, and clearly very knowledgeable. Madison delivered outstanding customer service from start to finish—friendly, honest, and extremely helpful. They truly value your time and make sure the job is done right. I highly recommend this shop for anyone seeking dependable and efficient service! 

Layth Mohammed ali's profile image
Layth Mohammed ali 
3 months ago

The service is very poor. They don't inspect the car thoroughly; they only do a brief, superficial inspection. When you take the car for repairs, you discover problems that didn't need fixing. Also, after the inspection, they make you pay for the inspection itself, and they don't mention the price until everything is finished. A terrible experience that cannot be repeated. I would not recommend anyone go there. 

Joseph Blaise's profile image
Joseph Blaise 
3 months ago

Good customer servecive. They patiently explain the problem of your cars. They are honest ans seek the satisfaction of their client. I went to them twice. Each time after diagnostic evaluation they explained the problem (biding tire), solved it and told me it was ok, I could go. Just like that. No Payment. I like the human face in their dealings Ith customers 

B Q's profile image
B Q 
3 months ago
Sophia Robertson's profile image
Sophia Robertson 
3 months ago

AS A WOMAN can I just say that I have NEVER felt safer at an autoshop before. I know I wasn't being taken advantage of in any way, and literally every single person who works here treats me with respect and care. They took the time to answer all my questions in detail and assumed I understood what they were saying. It was literally such a breath of fresh air to just be able to walk into a shop and know that my car (and my bank account) are both in the best hands. They've 100% earned a loyal customer out of me and i WILL be b... read more

Frequently asked questions about Phantom Auto Work

How is Phantom Auto Work rated?

Phantom Auto Work has a 4.9 star rating with 111 reviews. 

When is Phantom Auto Work open?

Phantom Auto Work is closed now. It will open at 8:00 a.m. 

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