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PG&E Customer Service Office

2.3

About this business

Location details

1900 Addison St Suite 101, Oakland, CA, 94704, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.316 reviews
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Jay Roel T. Ruiz's profile image
Jay Roel T. Ruiz 
on Google
3 years ago

Trying to make a payment on behalf of a family and no customer service centres are open - why? Y'all make billions and you can't seem to keep locations open. I'm trying to give MONEY to your business and no one is around to assist. Makes no sense 😖 

JayRoel Ruiz's profile image
JayRoel Ruiz 
on Google
3 years ago

Trying to make a payment on behalf of a family and no customer service centres are open - why? Y'all make billions and you can't seem to keep locations open. I'm trying to give MONEY to your business and no one is around to assist. Makes no sense 😖 

Alex Rossbach's profile image
Alex Rossbach 
on Google
3 years ago

PG&E has been overcharging me for months now for an address I no longer live at and I've filed a stop service request months ago but they seem to conveniently ignore it. Customer service is non-existent both via email and phone. Can't we disband this horrible, no good company and start over again from scratch? They've clearly learned nothing from all the fires they've started and are staffed with incompetent mouth breathers. 

Kasra Kamooneh's profile image
Kasra Kamooneh 
on Google
4 years ago

They have customers, they get support from but then they don't provide the service which has been paid for just like how they were largely responsible for the wildfire complications that happened last year. Let's face it, some people have to cheat to survive. This is our problem and we have to solve it, it will be solved. 

Ted A (teedo)'s profile image
Ted A (teedo) 
on Google
5 years ago

Worst than "third world" infrastructure 

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Frequently asked questions about PG&E Customer Service Office

How is PG&E Customer Service Office rated?

PG&E Customer Service Office has a 2.3 star rating with 16 reviews. 

When is PG&E Customer Service Office open?

PG&E Customer Service Office is closed now. It will open at 8:30 a.m. 

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