PFFCU - Police and Fire Federal Credit Union

Ann Jary 

on Google

3 weeks ago

I just got out of the hospital I couldn't go there physically so I called Erica was rude unfriendly what happened to all the people that work there with compassion time to look for another bank 

Dusty 

on Google

3 months ago

Used to love and rave about Police and Fire. Went in recently and saw these AWFUL automatic teller machines and got instantly annoyed. Everywhere you go its auto machines, self check out, etc. I left my old bank because their customer service sucked and was over seas and couldn’t understand. This bank when I joined was so different and nice. Actually can speak to someone. Plenty of tellers , felt like more personal experience from other banks. Now not any more. If you put out a survey I guarantee you see no one wants these m... read more

Noble Rajan 

on Google

4 months ago

I had the worst customer service experience. When I walked into the branch, no one offered any help. Frustrated, I decided to walk out. I’ll be canceling my account with them, and I’ll also be encouraging my friends and family to do the same. 

Ryan Pine 

on Google

6 months ago

This bank use to be really good, fast service, always met by a friendly bank teller, but recently they installed Automated Teller Machines, the process is MUCH SLOWER, I went from being able to pop in and out to deposit money or withdraw money in 5 minutes or less, these machines take 10-15 minutes to do what a person did for you in 5, I walked in And was met by a very RUDE man named Mark, who’s basically a glorified bank teller who’s job is to be Rude to you and force you to use the new machines instead of talk to a real ba... read more

Danmarie 

on Google

6 months ago

Very nice credit union. I was helped by Lakeisha. She was very informative and very personable.