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Petworks Express

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4.5
215 reviews
|Healthcare|Houston, TX 77077

11326 Westheimer Rd ste c, Ste C, Houston, TX 77077

(281) 870-0570

https://petworksexpress.com/

Closed now

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About

PetWorks Express and its staff would like to extend our sincere gratitude to our clients, the community and all others for helping us transition and revitalize this clinic over the last year from the Animal Clinic of Westheimer Village. We pay tribute in remembrance to our friend Dr. Richard Fussell. Thank you. We look forward to presenting your pet vital healthcare programs, including wellness (exams, vaccinations, and preventive medicines) and surgery (spay, neuter, hernia, etc) which constitute the foundation of a better quality of life and lifespan for our companion animal friends.

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4.5
215 reviews
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  • 209 Reviews4.6Google
  • 3 Reviews5.0Yellow Pages
  • 2 Reviews5.0Superpages
  • 1 Review1.0BirdEye
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Melanie D. on BirdEye

a year ago

02/21/2019, 09:56 AM
I am totally confused about a conversation I just had with someone at Petworks Express. I don't recall her name but she stated that they would not accept people who adopted from True Blue Animal Rescue to have their pets spayed or neutered through Petworks Express. She stated that in 2015, someone using my name, from True Blue Animal Rescue in Brenham, had a problem with a policy and because of that they would no longer allow people who adopt from True Blue to go to Petworks Express. She then hung up on me. She wouldn't tell me what the problem was, she just told me our dogs couldn't go there and she hung up on me. I called back to see if we just lost signal and she told me that I hung up on her and she hung up on me again! I was so surprised that I called again and she hung up on me again! I'm confused because True Blue Animal Rescue doesn't have a problem with Petworks Express which is listed on the spay / neuter certificates. If True Blue had a problem with Petworks Express then they would have taken them off their list. They have had pets spayed and neutered at Petworks Express since 2015 which makes it even more confusing. I imagine that someone with a certificate called and used my name (which is on the certificate) and didn't like something that was said. I assure you that wasn't me. Yes, we can just refer people to other clinics as I was instructed to do by the person on the phone, but if Petworks Express's goal is to spay and neuter animals then why not get to the bottom of this and work things out?
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Shirley V. on Yellow Pages

3 years ago

08/21/2017, 05:58 AM
Great prices and great service. My dog was spayed almost 3 years ago,but still remember the excellent service. I was looking up the address to refer someone to you and just realized I didn't put in a review. I still remember how they eased my worries once I saw her doing so well post surgery. Thank you PetWorks for doing an amazing job. S. Vail
Christina S. on Yellow Pages

4 years ago

10/21/2016, 23:46 PM
I have been going to this location for 12 years, back when Dr. Fussell owned it and was horrified when it was sold. I took a chance after my first call with Office Manager, Betty, who was most welcoming and informative. My two small pups were assessed by Zack (no longer there) and Anthony, who was terrific with his nurturing personality. I was in shock when I took my 17 year old Bichon in to be euthanized, and the vet on duty recommended one more round of different meds (That did not feel right to me, but I complied.) Several weeks later it was crucial to be done, and Betty recognized me, took me out of line, and immediately sent me to a treatment room. Both Zack and Anthony handled the preparation-- I am diabetic which they realized and brought me a chair, water and a cold compress. They were sympathetic with their questions and empathy exuded as if Josey was their dog. I cannot imagine there being any more services or procedures offered to me or Josey. At least a year went by until I visited again. Betty new me by name-- I still had my now 13 year old Poodle and a now 7 year old rescued, abused, stray Schnorkie, who still shutters around new people. Somehow Anthony and he became friends. BUT then I met Dr Diana Blessman-- aka Blessing!! Just about the most empathetic Veterinarian I have EVER engaged-- and I have had dogs for AT LEAST 20 YEARS! She is concerned about owner's understanding of diagnosis, treatment and aftercare. Her patience is never-ending-- none of my perhaps mundane questions irritated her. She has become my "forever vet" along with my referrals to the practice. I've had a few more visits and appreciate their relationship building.This is now run effectively and politely, and there is a new tech, Trayell, that also seems quite competent and loves animals. BRAVO-- I am there for good!!
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theresa on Yellow Pages

8 years ago

11/08/2012, 02:08 AM
Great care-great prices- great service. I bring all my pets and send all my rescue and adoption friends to this group. Try them and you will not go elsewhere.
Guest02412 on Superpages

9 years ago

10/04/2011, 05:21 AM
HIGHLY RECOMMEND! Everyone is so friendly and professional. My pet was absolutely at ease during her visit!
Becka on Superpages

11 years ago

05/07/2009, 07:56 AM
Great Staff, Great Docs!
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