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Petsmart, Inc. - Columbus, OH

4.2
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About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Columbus PetSmart today! 

Location details

5336 Westpointe Plaza Drive, Columbus, OH, 43228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
Review Performance in the last  
6 months
4.21,663 reviews
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Jaime Egelhoff's profile image
Jaime Egelhoff 
recommend  Recommended
3 years ago

My little Belle got a hair cut at the salon and they done and amazing job! She done great for being about 9 weeks ! They had her ready bows and goes ! Love love 💕 

Caity Sardenelli's profile image
Caity Sardenelli 
3 years ago

Asked them to address their bathroom & the guy didn’t seem rushed at all. During COVID I’m like cleanliness is everything 

Debby Petty's profile image
Debby Petty 
4 years ago

I love that store. one of the managers is always so helpful when I go in. cant thank him enough 

Kathy Gaylor's profile image
Kathy Gaylor 
4 years ago

yes they have great prices 

Clayton Stiffler's profile image
Clayton Stiffler 
4 years ago

I would just love to know how fake, cheap looking bright neon green plastic aquarium plants that don’t even remotely look real cost $25?! Something that costs .10 cents to make and then sell it for $25? 🙄 Garbage! 

Sarah Chole's profile image
Sarah Chole 
4 years ago

We LOVE Dakota at Petsmart Hilliard!! She always goes the extra mile for our schnoodle Dugan. He has a lot of grooming anxiety because of past groomers handling him horribly so we were very hesitant at first. (They even had him on the “hard to handle” list. She has always told us he’s been great with her like he is at home.) Dakota made him feel calm and safe and we truly believe he loves her 😂 and she always does a good job on the cut, she even removed three ticks she found on him. We are very thankful for her. 

Dillon Harper's profile image
Dillon Harper 
5 years ago

Pet smart in Columbus Ohio (Hilliard) groomed my golden doodle yesterday and the results where enough to make my girlfriend cry..... half his body was shaved and he has patches all over of different lengths one foot is done one and foot is half done, one foot wasn’t done at all plus his face and tail weren’t touched or half his stomach, he is a complete mess he looks like he got ran over by a combine and spit out! I’m disgusted!!!! Whoever groomed him should have stopped well before they did how would they like getting there... read more

Kim Roark's profile image
Kim Roark 
5 years ago

my dog tucker doesnt like strangers.but loves the girls in the grooming dept.there grrat to him when he gets his nails trimmed 

Shawn Sexton Bennett's profile image
Shawn Sexton Bennett 
5 years ago

They cut my grand dog on the leg took her to their vet area and didn’t have the decency to call my son and his girlfriend to tell them until they went to pick her up. Then didn’t offer them a discount or anything this was very traumatic-to my poor grand dog 

Frequently asked questions about Petsmart, Inc.

How is Petsmart, Inc. rated?

Petsmart, Inc. has a 4.2 star rating with 1,663 reviews. 

When is Petsmart, Inc. open?

Petsmart, Inc. is closed now. It will open tomorrow at 9:00 a.m. 

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