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PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Hickory PetSmart today! 

Location details

1610 8th Street Drive Southeast, Hickory, NC, 28602, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.32,303 reviews
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Kristen Adam's profile image
Kristen Adam 
recommend  Recommended
2 years ago

Staff took the pictures of my dog and Santa. So pleased! She’s a natural! 

Tartiana Zale Suddreth's profile image
Tartiana Zale Suddreth 
recommend  Recommended
2 years ago

The grooming salon is absolutely AMAZING. The ladies who work there are passionate about what they do and the health and well-being of the animals. They always take care of my boy! 

Billie Clark's profile image
Billie Clark 
recommend  Recommended
3 years ago

this is a great place to get animal's stuff or what ever you need or want 

Kayla Fortenberry's profile image
Kayla Fortenberry 
4 years ago

Went to take my dog to be groomed at petsmart in Hickory, NC. Worst experience. The lady who cut my dogs hair (couldn’t finish the hair cut as she claimed) name is “Sydney D.” When I dropped my dog off she said she would take 3 hours. Not even 30 minutes later she calls me, and states that my dog was “too stressed out” to finish the haircut. Also stated that she “recommends” a vet do it and has her put to sleep? Never had a complaint about my dog before and she has done well for everyone else who has cut her hair. When I wal... read more

Sandra P.'s profile image
Sandra P. 
4 years ago

I usually don’t leave a review but today I took my puppy to get a cut I explained to the girl that I wanted him not short hair and I didn’t want his skin showing yet when I get there I see him, is like she did the opposite I told her that’s not what I asked for she ask got all with bad attitude her name is Emily rude as it can be I’m the costumer that’s paying. I will NEVER go back to petsmart in hickory or any of those places.  

Nick Lamont's profile image
Nick Lamont 
4 years ago

Mad rude people work here way too many competitors for them to treat people this way. 

Jackie Marshall's profile image
Jackie Marshall 
recommend  Recommended
5 years ago

Great place to buy anything 

Brittany Michelle's profile image
Brittany Michelle 
5 years ago

Terrible work and rude people, my dog used to love go in there and now he refuses and will fight me to go in there. Obviously something went wrong and now he's too scared to go in there! 

Tiffany Hogan's profile image
Tiffany Hogan 
5 years ago

I will NEVER take my dogs to be groomed at Petsmart ever again! I am severely pissed! I took my husky there this past Saturday and he looks terrible! He might as well not have any hair left. It took them over 6 hours to cut it him, which I’m not sure why. I had to call just to see what they were doing to him. When I got there they almost shaved him bald and they cut all the hair off of his tail! Jessica was his groomer and she is a sorry excuse for one! She needs to fired because she definitely doesn’t know what she is doing... read more

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 2,303 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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