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PetSmart

4.2

About this business

Location details

5900 Carlisle Pike, New Kingstown, PA, 17050, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,808 reviews
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Katie McDonald's profile image
Katie McDonald 
recommend  Recommended
5 years ago

Great beginner training classes with Jen for our Great Pyrenees, Henry! We will be returning for intermediate classes in November! 

Mayumi Brady's profile image
Mayumi Brady 
recommend  Recommended
6 years ago

Ms.Kelcey did a great job! She held my dog very gently sometimes to keep her calm. Not because of me watching her. She truly took a good care of my dog. Thank u so much!! 

Scott Troup's profile image
Scott Troup 
6 years ago

Stopped in to get my dogs nails trimmed about a month ago and 1 person working. They where turning people away. stopped today and my 1 dogs rabies paper expired 2 days ago and I was turned away again. they lost my business now. I went some where else both times and happy with the service. 

Cathy Snavely's profile image
Cathy Snavely 
recommend  Recommended
6 years ago

The trainer Jen is the best. Really loving our puppy training each week. 

Curtis Etzweiler's profile image
Curtis Etzweiler 
7 years ago

I adopted a kitten they had in their store from Carroll county humane society in Maryland. Within 2 hours we knew the kitten was sick. Because of the closed store we had to take the cat to the emergency room. The following morning the kitten still needed to be seen and was too sick and ended up needing to be put down. Within 24 hours of adoption. And neither Carroll county humane society or petsmart would help us with costs. I will never do business here again.... 

Elizabeth Black's profile image
Elizabeth Black 
recommend  Recommended
7 years ago

They're very great at taking care of what u want done for ur pet. 

CaroleJo OKeefe's profile image
CaroleJo OKeefe 
recommend  Recommended
7 years ago

I have been using PetSmart for years. I have always been greeted with a smile and how can I help you. Dec 2017 my family and I got a dog and I tried a different groomer and was not satisfied. I began to take my dog to PetSmart and I have never had an issue. 

Nick Tsilakis's profile image
Nick Tsilakis 
8 years ago

Quit pricing your in-store items different form your own WEBSITE. Example: 11lb bag of Blue Buffalo FREEDOM chicken for cats. In-store $39.99; your OWN website $32.99. I have to constantly do a price match against your OWN website EVERY time. This is deceptive because consumers will not think that a company’s product has lower prices online, so they will unknowingly pay MORE in-store than necessary. FIX IT. 

Chris Choi's profile image
Chris Choi 
8 years ago

Grooming staff on 3/22 is unprofessional and inconsiderate. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 1,808 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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