PetSmart's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

PetSmart

4.3

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Columbia PetSmart today! 

Location details

246 Harbison Boulevard, Columbia, SC, 29212, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.31,446 reviews
Select a rating
Linda Armstrong B.'s profile image
Linda Armstrong B. 
3 years ago

This place need minus 5 stars. My dog came out looking worse then it went in. When i said shave all her hair off like a chihuahua's hair and dont leave beard or eyebrows because she gets food in it, I don't expect to get her back (after paying) with her hair on ears and head not even touched (2-3 inches long and shaggy) Legs not done, nails not cut, feet looking embarrassing shaggy and to top it off . the only missing hair was the middle of her back. What the crap kind of grooming is this. After giving me my dog th... read more

Redmon Bryant's profile image
Redmon Bryant 
4 years ago

Yesterday I had to make a trip to the PawmettoLife in Harbison. After that I needed to go to PetSmart. When I walked in the cashier yelled at me asking about my mask. Told her I could not wear one. Found the items I needed for Baby Taz. Went to check out. Asked cashier about the price on the dog bones on counter top. She pointed to merchandise on counter and said she was waiting on customer. Picked up my stuff and stepped back. Waited patiently. She finished with customer. I stepped up and asked about the bones again she sai... read more

Tammy Lorimer's profile image
Tammy Lorimer 
4 years ago

If I could give 0 stars, I would. We just moved to Irmo and needed to find a groomer for our senior dog so we decided to give Pet Smart in Irmo a try since they had good reviews. My husband dropped our dog off at 11:30 this morning and just now after 7pm was able to bring Griff home. Not only was he still wet and barely groomed at all they said he was not welcomed there again because he is "too old and kept laying down". We have NEVER had any issues with either of our previous groomers back home and they both were able to ge... read more

Dominique Austin's profile image
Dominique Austin 
recommend  Recommended
5 years ago

great experience there took my cat to get her spa and they did a great job you will see me soon I also adopted a pup so hopefully she gets use to people I'll bring her in as well 

Shelia Sanland Beasley's profile image
Shelia Sanland Beasley 
5 years ago

NEVER AGAIN. Our dog was injured there & they didn’t tell us! Took our greyhound to the grooming department for a bath & nail trim. After we got home I noticed a cut on his inner hind leg. I called to ask what happened & was told “he had a meltdown while we were trimming his nails & he tried to jump off the table”. She then told me perhaps her (the groomer) fingernail scratched him when she caught him. I said No, this is not a scratch, it’s a significant cut and it obviously bled. I doubt she “caught “ a 73# dog. The fact th... read more

John F Small's profile image
John F Small 
5 years ago

They make sure my Babies have what they need. 

Jean Thompson's profile image
Jean Thompson 
6 years ago

Whatever you do don’t bring your cats there . My daughter brought her kitten there . This kitten was breathing heavily , couldn’t lift its head up and they had no clue what was wrong . They sent her home with an antibiotic and a can of food . Needless to say they charged my daughter over $400 with no diagnosis and told her to take the kitty home . This poor baby died less than 24 hours later . Something is wrong if they can’t tell an animal is that close to death . So $400 later and we don’t even know why it died . � 

Darron Miller's profile image
Darron Miller 
6 years ago

Beka the groomer always takes the best care of my little man and they always carry the healthy items that I need. 

Katt Hawkins's profile image
Katt Hawkins 
7 years ago

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.3 star rating with 1,446 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com