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PetSmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Jacksonville PetSmart today! 

Location details

10261 River Marsh Drive, Ste 143, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.21,192 reviews
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Jennifer Lynne Wiggins's profile image
Jennifer Lynne Wiggins 
4 years ago

your customer service. we will never be coming back here again! 

Jennifer Wiggins's profile image
Jennifer Wiggins 
4 years ago

your customer service. we will never be coming back here again! 

Jo Anne Saitta Berlin's profile image
Jo Anne Saitta Berlin 
recommend  Recommended
4 years ago

Katrina took great care of the Ghost! He was a stinky boy when he arrived & she did her magic on him! Would highly recommend. 

Jasmine Nelson's profile image
Jasmine Nelson 
recommend  Recommended
4 years ago

Grooming is awesome. Adriana did a FANTASTIC job on my pup! 

Owen Musselwhite's profile image
Owen Musselwhite 
recommend  Recommended
5 years ago

Great store - huge selection of food and best of all - Banfield Vet Clinic is right there. 

Pamela Mooney's profile image
Pamela Mooney 
recommend  Recommended
5 years ago

PetSmart has been number one in my book. I am disabled and they help me get her in and out of the store and Chrissy does a beautiful grooming on her. 

Kelly D.'s profile image
6 years ago

Employees need more customer service training, on the phone AND in person. They were extremely rude when I asked for help, the store wasn't even busy. I am a snake breeder and owner, and when I requested to take a look at one of their snakes, they refused service because I "wasn't planning on buying the animal that day." Even when I asked to speak to the manager, he was standoffish. Very poor experience, I do not recommend this location at all. 

Brandi Walters's profile image
Brandi Walters 
6 years ago
Martha Elizabeth Fletcher-Mills's profile image
Martha Elizabeth Fletcher-Mills 
6 years ago

We seem to most always have a good experience there! Especially with Dr Linda in the vet services!! 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 1,192 reviews. 

When is PetSmart open?

PetSmart is open now. It will close at 9:00 p.m.  

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