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Petsmart

4.3

About this business

Location details

2255 Pine Ridge Rd, Naples, FL, 34109, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3799 reviews
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Alex Ander's profile image
Alex Ander 
2 years ago

BEWARE Do not take your dog to the grooming salon!!!! I took my goldendoodle here to be groomed and he was returned to me with bloody cut, terrible haircut, and ended up with an ear infection. I also saw one of the groomers mishandling one the dogs in the back by carrying the dog upside down while placing them in the cage. I never post reviews however I completed their survey and provided all the details and was never contacted by anyone. 

Clarissa Delacruz's profile image
Clarissa Delacruz 
5 years ago

On April 7th, I purchased $150 for a hamster cage, accessories, & a hamster for my three year old son. Prior to purchasing the employee said a hamsters lifespan is 2-years. After a two-weeks, the hamster began to escape from the cage by opening one of the top door areas. PetSmart refuses to exchange it because they have a no-return policy, although the cage itself was faulty. After speaking with a supervisor she finally agreed. However, I had to pay for the other cage inste… See more 

Clarissa Delacruz's profile image
Clarissa Delacruz 
5 years ago

On April 7th, I purchased $150 for a hamster cage, accessories, & a hamster for my three year old son. Prior to purchasing the employee said a hamsters lifespan is 2-years. After a two-weeks, the hamster began to escape from the cage by opening one of the top door areas. PetSmart refuses to exchange it because they have a no-return policy, although the cage itself was faulty. After speaking with a supervisor she finally agreed. However, I had to pay for the other cage instead of doing an exchange. Therefore, my cost is now a... read more

Clarissa Delacruz's profile image
Clarissa Delacruz 
5 years ago
Cliff Timmons's profile image
Cliff Timmons 
recommend  Recommended
5 years ago

Great Place, Super Employees 

Peter Leupold's profile image
Peter Leupold 
6 years ago

Today’s Bath & Furminator appointment was extremely disappointing. Typically this service has taken 1.5 hours... today it took 2.5 hours. His paws were “soaking wet” and his coat was still full of loose fur! The picture attached is after two passes of a brush! At $77.00 this is a rip off. 

Patti DeTeso's profile image
Patti DeTeso 
6 years ago
Mark Goldsworthy's profile image
Mark Goldsworthy 
6 years ago

The Staff is awesome as well as the groomers too! 

Rita H. Seifert's profile image
Rita H. Seifert 
6 years ago

I love the groomer how she did my Chiquita hair!! Thank you Ms Janet 

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.3 star rating with 799 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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