Petsmart

Cadence Simon 

on Google

a month ago

My husband and I had an extremely disappointing experience at the Miller Road location, so we decided to visit this store instead — and I am so glad we did. Nathan and Tim went above and beyond to ensure we were completely satisfied. Their professionalism, kindness, and genuine warmth made all the difference. They turned what started as a frustrating situation into a truly positive experience. I also want to note that the management at the Miller Road store could learn a great deal from their example, as the manager there ha... read more

Elwood B 

on Google

a month ago

I heard the cashier say "welcome to south Canada" sorry not amused. 

dale rohn 

on Google

a month ago

I am getting sick of the gross prices that keep going up and nobody is ever available for help. So the money you are saving by not paying staff should reflect lower prices. Considering the people there have almost zero education on any of the animals there, these inflated prices are unreasonable. The staff you do have are largely unfriendly and don't even speak to you when you say hello. It's like you don't want people to have pets anymore. I spend a gross amount of money with your company, and I'm at my wits' end with PetSm... read more

Jill Graff 

on Google

2 months ago

I went to buy some fish. I went from tank to tank looking to see what I wanted to get. There was a woman working in this area and she never asked me if I needed help. I had to ask her if she would be getting the fish for me, she said yes. I proceeded to tell her a few of the ones I wanted and she starts giving me an attitude about what I was saying I wanted. She started telling me she had to know if they were compatible with my fish, basically trying to tell me what fish I could buy. I already know all of that. She was VERY ... read more