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Petsmart

4.1

About this business

Location details

10600 Melody Dr, Westminster, CO, 80234, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.12,301 reviews
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Sandie T.'s profile image
Sandie T.Ā 
2 years ago

DO NOT take your dog to this location. They are HORRIBLE and do not treat the dogs with care. And whatever you do DO NOT have AMY groom your dog. She does not treat your dog with care. She yanks them and pulls on them and talks to them with a mean face and voice. The other groomers talk hateful to their customers as well and the manager and the person above the manager did NOTHING!! Amy laughed when I reported her!! I will report to a general manager. My dog was treat badly and so was I.🤬🤬🤬 Is this why the windows are fro... read more

Picasso's profile image
PicassoĀ 
2 years ago

DO not take your animal to the salon some of the workers they torture animals there but when they see you they act like super nice .don't put your inoccent animal there since they cannot tell you later what has been done to them ..go to Google and search by your selfĀ 

Laquita W.'s profile image
Laquita W.Ā 
2 years ago

Worst experience ever cancelled my reservation and blamed the call center.Ā 

Christi R.'s profile image
Christi R.Ā 
2 years ago

Apparently a report was written about our 13 yr old chihuahua being aggressive with the employees (although she has no teeth) during her stay but we were not told of this nor was it written on her "report card". Meanwhile they made a reservation over the phone for another stay and when we went to drop her off the morning of our flight they refused to take her. We had no idea why until they mentioned the previous report that we hadn't ever been told about. What a horrible situation to have to find alternate dog care within mi...Ā read more

Skip T.'s profile image
Skip T.Ā 
2 years ago

All I can say is that I left my healthy beautiful loving cat Mochi at Pet Smart recently while I was on the West Coast for a week. He had trouble during the week and died the day after I picked him up. Something seemed very strange to me so I will never have a good thing to say about Pet Smart or their employees. Live and learn I guess. Unfortunately Mochi will no longer be able to do that.Ā 

dphope@bellsouth.net's profile image
dphope@bellsouth.netĀ 
3 years ago

Made appointments for our three dogs. Arrived on the day of, they only had one of our dogs on the books. While waiting for the store employee to find our other appointments, the groomer was work on a poodle and ever time the dog barely moved she hatefully would say ā€œstop it!ā€ Also, the groomer was listening to scary music with violent lyrics. I did not leave any our dogs!!!Ā 

Jerry W.'s profile image
Jerry W.Ā 
3 years ago

Very dissapointed that today at Petsmart in Oak Ridge Tennessee they cancelled my dogs second grooming appointment in 13 days. the first cancellation was March the 2nd. because Cierra the groomer was sick the day before my scheduled visit on the 3rd.. they rescheduled me to have my dog groomed today at 12:00 March the 15th. when i got there Cierra took my dogs medical records showing his vaccinations, she never returned them to me. i was about to hand my dog over to her but mentioned there could be a very slight possibilit...Ā read more

Mikal M.'s profile image
Mikal M.Ā 
3 years ago

Brittney L always does such an amazing job with our dogs. She is so caring and always remembers our boys and treats them with such love and kindness!! I recommend her and the other groomers are fantastic as well, we just have gotten to know Brittney more. There is no other place I would rather go to have my dogs groomed. Thanks so much for all you do!Ā 

A C.'s profile image
A C.Ā 
3 years ago

Do not get your dog groomed here. The grooming associates at this location are lazy. I took my dog in to get groomed and had brushed her out the night before because she has curly hair and the grooming associate Cristina called me within 10 minutes of me dropping my dog off to say that her hair is ā€œtoo thickā€ and I either need to pick her up and brush her myself or shave her naked because she ā€œdoesn’t have timeā€ because ā€œshe’s so bigā€. When you have a curly hair led dog there’s only so much you can do, my dog had zero mattin...Ā read more

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.1 star rating with 2,301 reviews.Ā 

When is Petsmart open?

Petsmart is closed now. It will open at 9:00 a.m.Ā 

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