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An RV dealer, we've been in the business of keeping families enjoying the great outdoors since 1952. We take great pride in our state of the art facility that houses our huge RV sales showroom, parts and accessories store and 11-bay service area. Our inventory includes a wide selection of used and new RVs and used motorhomes. We are a top dealer of Keystone, Forest River, Jayco, Heartland, Coachmen and Crossroads-branded RVs. We are an easy drive from all the New England States as well as Northern NY and Montreal, QC. Pete's... read more
4016 Williston Rd, South Burlington, VT, 05403, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
awful service for the used rvs they sell. bought a fifth wheel there and paid for their cleaning and inspection service. wasn't ready when we got there and wasn't cleaned. shame on us traded in and bought another fifth wheel some years later and now paid more for the same service once again not ready when we got there, not cleaned on the inside, [food, toys and other things under furniture and pubic hairs still on toilet] now after having it for less than a year and a half we find out it has long term rot under the slides [2... read more
Business response:
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.
I went to Pete’s in Vermont with my sister , who bought a 2023 Classic Airstream . The orientation was not as smooth as you would think of a dealer that sells $200k units . We found several things wrong ,that we were told would be taken care of before delivery . NOT !!!! It was delivered with same issues it had at the dealership. Calls ,text and e-mails unanswered. The awning was extended and wouldn’t retract . They said it was from abuse. Not the service that was expected, smoke and mirrors . The attitude changed after pape... read more
**** was outstanding with finding ** another surge protector for our airstream.He was even willing to meet us in ************** as we were out of town camping.Definitely went above and beyond for us!
Business response:
Thank you for taking the time to provide us with the review on your positive experience. We appreciate your business and happy camping!
We have never been so cheated in our lives!! We bought a supposedly brand new 224bh Jayco from petes rv connecuit. On July 5 2023. Thinking we get it the following week later. We put a down depost ***** dollers and sighned the papers .. Well our 1st payment us due soon and no camper we where told it needs a new roof. No one reaches out to us. Thanks ??. We are going to have to seek legal help
Absolutely the worst experience I have ever had in buying a vehicle. They are the most incompetent business I have ever dealt with. Warning to all do not buy an ** from Petes **. Was coerced into buying extended warranties and add ons during initial purchase. Got my new rv home and discovered many defects. Called to have them addressed and was told they could possibly get me in at the end of the summer. One of these was the 12 volt refrigerator that did not work at all. Our family had already booked several camping sites to ... read more
Business response:
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.
I purchased a New travel trailer from ****'s. Since the purchase we have had nothing but issues ( everything has been documented and reported to petes). The majority of issues was no water heater , no refrigerator for the entire camping season last year. And this year after being at ****'s for repairs the entire off season. Which ****'s tried to charge me $1300 for diagnostic fees, the refrigerator stopped working again....losing hundreds of dollars in food and drink. ****'s answer was did you contact *****?
Business response:
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.
We purchased a used motorhome from Petes in ******* from ******* ******. There are many issues we have with this motorhome & the service from Petes RV. We had to ask multiple times for a bill of sale, after we had wired the full payment to the dealership. When one was finally provided to us, it showed that we still had money owing. ********* kept stating she could not give us one that showed a $0 balance. Her explanation was that the money showing was so customers would know the balance to pay when they came in to pick up th... read more
Business response:
We're sorry to hear about your experience and circumstances surrounding getting the purchase across the border. It is confirmed that both the sales and service managers were involved and have made follow up call attempts to the customer. The service manager was not aware of the additional issues detailed in the review and most definitely welcomes the customer to contact them at the VT dealership to elaborate further and, if necessary, evaluate options to remedy any open items.
Worse experience ever. All sales and promises no service. Bought a camper,charged 500 for a prep that was not done. Taken advantage of a 63 year disabled vet... You should be ashamed .
Business response:
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.
Very disappointed with service. Went to trade my travel trailer in and buy a used fifth wheel trailer. After all paperwork was signed, they failed to deliver the service they promised unless we paid them more money, but the deal was signed and money was passed and a handshake. Do not recommend going to Pete's RV center in N.Charleston,
Pete's Rv Center has a 3.6 star rating with 528 reviews.
Pete's Rv Center is closed now. It will open tomorrow at 9:00 a.m.
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