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Petco
- Pet Training
- Chicago, IL
About this business
Location details
613 West Roosevelt Road, Chicago, IL, 60607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After waiting two full weeks for a grooming appointment, we brought our dog Dakota to the Petco grooming station in the South Loop, Chicago. Dakota was understandably nervous—it was her first time at this location—but she has been groomed countless times at many different facilities. She is a very sweet, gentle, and loving dog and has never attacked or harmed anyone. During check-in, we were asked about her demeanor and were honest that she can be initially nervous. Less than five minutes after leaving, we received a call sa... read more
After waiting two full weeks for a grooming appointment, we brought our dog Dakota to the Petco grooming station in the South Loop, Chicago. Dakota was understandably nervous—it was her first time at this location—but she has been groomed countless times at many different facilities. She is a very sweet, gentle, and loving dog and has never attacked or harmed anyone. During check-in, we were asked about her demeanor and were honest that she can be initially nervous. Less than five minutes after leaving, we received a call sa... read more
We have scheduled grooming for our dog two times at this petco. The first time, the appointment was moved without any reason to why it was moved then the second appointment was canceled two minutes after our set appointment time because the grooming person wasn’t in the store. We walked in the second time, and they inform us that no appointment was even made though they are the ones that canceled the appointment. We asked why, they gave no response expect that the grooming person wasn’t there. Bad service and unreliable.
Excellent service. Knowledgeable staff.
Customer Service not well enough when I doing shop there
Frequently asked questions about Petco
How is Petco rated?
Petco has a 4.2 star rating with 1,153 reviews.
When is Petco open?
Petco is closed now. It will open tomorrow at 9:00 a.m.
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