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Petco

4.2

About this business

Petco Richmond is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics ins... read more

Location details

9051 Staples Mill Rd, Dumbarton, VA, 23228, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2758 reviews
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Quanetra Taylor's profile image
Quanetra Taylor 
on Google
a week ago

I had one of the most frustrating and disheartening experiences at this dog grooming establishment. I booked an appointment well in advance, clearly noting that my dog has advanced perinatal disease, a condition our vet has helped us manage carefully. Despite this, my dog is completely up to date on all vaccinations and poses no health risk to others. I even brought full documentation from our veterinarian to ensure transparency and avoid any issues. Upon arrival, I was immediately met with suspicion and a complete lack of e... read more

SHANNON RAREY's profile image
SHANNON RAREY 
on Google
3 weeks ago

This store is 100% improved since last year. Different staff who are more friendly and genuinely care for the customers and our pets. 

Katie Bushing's profile image
Katie Bushing 
on Google
a month ago

I had an.... interesting interaction with a VetCo staff member yesterday (6/27). She approached me while I was looking at the animals and we had a great conversation. I had a wonderful time until she shifted the conversation to church and how "He" had saved her. She inquired about my religion and began promoting her church, until my friend approached and she immediately stopped. This was completely unprovoked and random. Super uncomfortable to try and be converted to faith in a pet store... 

Kelly Johnson's profile image
Kelly Johnson 
on Google
a month ago

Petco Staples Mill Road (this particular location in Henrico county— I am only referring to this location as my experience was not the same at another location ) was so loving to my sweet Cinnamon and took great care of her! They groomed her and took their time and she looked wonderful. I lost my sweet Cinnamon, but the way they loved her will never be forgotten. 

Kayla Ford's profile image
Kayla Ford 
on Google
a month ago

I’m not sure if the store is not pushing reviews in relations to grooming, but I know before I book I typically like to read the reviews on who to book! I’m looking to rebook at this location, unfortunately for me it’s filled until Friday. Since, I see so many negative reviews… I’m going to take the time to shout out Natalie for her work in March. This was a last-minute booking and I just needed Sosa to have a haircut for the summer so he wouldn’t get too hot and I was lucky enough to have Natalie as my groomer/ stylist. She... read more

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Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.2 star rating with 758 reviews. 

When is Petco open?

Petco is closed now. It will open on Monday at 9:00 a.m. 

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