Petco

Britani Ray 

on Facebook

4 years ago

lost 12 fish. petsmart and petco use the same distributor we also spoke to him to confirm this. he said the fish should and need to be quartined before sales. petsmart confirmed they did. we bought fish before we knew this and all 12 died over 9 hour period.... they suffered and died... cause they were sick our ph is 7.5 the tank was perfect no other fish it was ready for new fish we floated the fish added new tank water to the bag and let em float bait more and then let em in about 15 mins later.. my glofish and loach died ... read more

Kenna Hall 

on Facebook

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4 years ago

You should be proud of your employees. A few days ago I brought in a half-starved baby kitten. We had just found him and I had him wrapped in a towel. I have ZERO supplies for a situation like this and one of the employees watched the register so another girl could walk around the store and get me what I needed. She even offered to help me to my car, as my hands were full carrying the kitten and all the supplies! This is great customer service, and I appreciate their help. And you should know that the kitten is doing very we... read more

Becky Adams Chambers 

on Facebook

4 years ago

Manager Refused to sell a fish to us because she thought our tank was too small. Manager was Rude To 10 year old child 

Jennifer Archer 

on Facebook

5 years ago

Very rude. Hard to find any one available to help. When they where, they did not let me finish answering their questions before cutting me off. Instead of helping me understand what I needed and why, I was told "yep". I felt like my being there was like an annoying fly, 'shoo'.