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Pet Butler
- Pet Services
- Columbus, OH
About this business
Pet Butler actively provides pet waste cleanup and removal to the Columbus surrounding areas. Our professional scooping service is ideal for individual yards, parks, businesses, and more. Pet Butler lives to serve fellow pet-lovers who understand that our four-legged family members not only need healthy food, regular grooming, but a safe yard to play in. Pet Butler provides weekly pet poop pick up and hauls it away. With our regularly scheduled cleanup, your yard, your pet's feet, your boots and your home will be free from t... read more
Location details
3867 April Ln, Columbus, OH, 43227, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
I thought I would give this a try and that was a huge mistake. I had them for four weeks and three of those there was still poop in the yard when I got home. It seems like an easy thing to not mess up and I know this is a first world problem but come on.
Business response:
Hello, this client is from Iowa office and not the Columbus, Ohio office. I have contacted the Iowa branch but they are not a part of BBB. thanks,
Pet Butler took over our service after Happy Lawn retired(Happy Lawn was superb!) Pet Butler started out doing an okay job, but like before in 2021 the service times and scoopers kept changing to the point they were arriving when my dog was just out or we were just coming in(8:00-8:30am). Had arranged in the beginning they keep my 10-11AM(or later) service times, and they did for awhile. I cancelled their service due to scheduling conflicts and their expense. Am not happy with this company for the same reasons I quit them i... read more
Prepaid for their services a week in advance, no show or call come appointment day. Recieved an email the day AFTER they were supposed to service my yard, informing me they were canceling and rescheduled for the next day. Has happened 2 days in a row now. No call or anything, just a very vague cancelation email. Should have read other reviews, this seems to be common for them.
Business response:
The technician servicing her was a no show for 3 days. She was informed of the change in service both days. Unfortunately, we were short staffed and had to move her service day to Saturday. She was serviced on Saturday 3/27.
Prepaid for their services a week in advance, no show or call come appointment day. Recieved an email the day AFTER they were supposed to service my yard, informing me they were canceling and rescheduled for the next day. Has happened 2 days in a row now. No call or anything, just a very vague cancelation email. Should have read other reviews, this seems to be common for them.
Business response:
The technician servicing her was a no show for 3 days. She was informed of the change in service both days. Unfortunately, we were short staffed and had to move her service day to Saturday. She was serviced on Saturday 3/27.
Finding Pet Butler and being able to afford them, is one of the most positive additions to our home in years!
Business response:
Thank you, **** **. We appreciate the opportunity to serve you.
Reliable and convenient They come to my yard, clean up the waste and take it away. They've been doing this for years. I surely am not the only very satisfied customer.
I love them and so does my dog – I thought it was pretty silly when I first heard it, but this service is great. No argument about whose turn it is, no scooping p00p in the rain or the cold, no more scooping for me at all (except when we go for a walk). Do yourself a favor and call. You'll be happy you did.
Could be better – Missed dates. Not everything was picked up. Customer service was very unknowlegable. Had to pay most of bill even though I canceled. Not real pleasant to deal with.
Editorial Review by Citysearch Editors – Removal of pet waste from yards and litter boxes throughout Franklin County and some surrounding areas.
Frequently asked questions about Pet Butler
How is Pet Butler rated?
Pet Butler has a 3 star rating with 9 reviews.
When is Pet Butler open?
Pet Butler is open now. It will close at 5:00 p.m.
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