Pet Assure Corp - Lakewood, NJ

honesty at its finest 

on Google

4 weeks ago

False advertisement. It says any in house service will be discounted. My vet decided not to discount an injection due to cost. Pet assure sided with them and said the vet can’t lose. Bunch of lies. 

Evan Thomas-Richards 

on Google

5 months ago

Very limited in network options in Colorado; as far as I can tell they have no partners in CO for 24/7 care. If your pet requires hospitalization or an ER visit, you are out of luck. When our cat suddenly got sick none of the in-network clinics offered inpatient services, so we ended up going to an out of network hospital and having to pay entirely out of pocket. We were not able to contact Pet Assure for guidance while our cat was having an emergency, as there office closes 0400 pm RMT, but when we were able to contact the... read more

Charmaine Crystal 

on Google

3 months ago

I had a mint wellness account and canceled it, they literally did not help me with anything. Every single time I went to the vet I paid out of pocket for everything . I called to cancel and asked for a refund and the lady just said we don’t give refunds, and that was it and I said even though you guys haven’t helped me at all? and she just repeated, we don’t give refunds. That’s insane . 

Victoria A 

on Google

a year ago

Works if the vet is willing to honor the policy rules. My local vet clinic accepts it, but I find that the pick and choose what they discount. I understand things like labwork that needs to be sent out is not covered or meds, I'm fine with that. But several times, they did not discount routine in clinic service. I contacted pet assure and they directed me to clinic supervisor and refunded me the difference. They said if I have any issues to find the person. Its a hassle trying to find someone when all the staff is super busy... read more

Hiccup ! 

on Google

2 years ago

I signed up for the service because 25% off everything sounded awesome. Despite their claim that Pet Assure is accepted by lots of vets, no vets in my area accept it. They thought they did, telling me that I’d have to file a claim with the company but when I called the company I was told I should be able to scan the card at the place if they were a participant. This could’ve been a great service that I’d have enjoyed using, but I cancelled because I can’t use it.