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At Peru Federal Savings Bank, our mission is to meet the financial needs of each individual by providing exceptional customer service focused on personalized attention and building relationships. We strive to be THE community bank which continues to serve generations in the Illinois Valley. In order to achieve our mission, we strive to differentiate ourselves by focusing our attention on the service we provide, not just the products we offer. We know that customers have many options available to them; therefore we look to en... read more
1730 4th St, Peru, IL, 61354, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 12:30 p.m. | |
Sun | Closed |
Friendly service. Rob A. is attentive and responsive.
Friendly service. Rob A. is attentive and responsive.
Bad customer service
Bad customer service
My husband and I were recently in the bank to make the last payment on our mortgage. I think most would agree that the reason for our visit was a pretty big accomplishment. A simple Congratulations would have been appreciated...which didn't happen and that's ok. What we did encounter was rude employees who made us feel extremely unwelcome. I'm not sure what has happened to basic customer service skills but Peru Fed you have failed. Maybe in the future you can advise your employees to fake it til they make it? Either way I'm ... read more
Peru Federal Savings Bank has a 2.7 star rating with 14 reviews.
Peru Federal Savings Bank is closed now. It will open on Monday at 9:00 a.m.
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