Personal Touch Waterbury Full Service Car Wash's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Personal Touch Waterbury Full Service Car Wash

3.6

About this business

Location details

134 Thomaston Ave, Waterbury, CT, 06702, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
Sun8:00 a.m. to 6:00 p.m.
3.6197 reviews
Select a rating
Ras Felix's profile image
Ras Felix 
6 years ago

rude Manager no customer service skills whatsoever 

Jordan Dean's profile image
Jordan Dean 
6 years ago

Do not purchase the unlimited car wash plan! Their website states it is simple to cancel at any time yet they will not cancel your plan, they will not reply to emails, they will not answer their phone, and they will continue to charge your card. I have to place a formal complaint with the BBB and dispute the transaction with my bank. This company is obviously poorly managed and is not an honorable business. They violated their own terms of service posted on their website. 

Joe Ronalter's profile image
Joe Ronalter 
6 years ago

I recommend the Thomaston Ave location if you want to waste $27. I got their Platinum car wash. I had to wash the car all over again when I got home. They get one star for using water, at least they got that part right! 

Michelina Pace's profile image
Michelina Pace 
6 years ago

Went to get my car washed today just to come home to find a piece of duct tape on the front right of my car. When I pulled the duct tape off I noticed that the car was falling apart. There is also a huge scratch on the entire right side of my car. Highly disappointed with what happened here. 

Emilio E Ferrucci Jr.'s profile image
Emilio E Ferrucci Jr. 
6 years ago
Robert Delprincipe Jr's profile image
Robert Delprincipe Jr 
7 years ago

Top flight , guys are always great in every location from new milford to milford to both in Waterbury and bantam ct . I don’t trust my car to any other wash !!! 

Jose Robles's profile image
Jose Robles 
7 years ago
Stephanie Marie LaBonte's profile image
Stephanie Marie LaBonte 
7 years ago

They damaged our car- we watched the side skirt fall off in the car wash and lost all of the clips. When the car came out of the wash- they all dried it and 6 employees just walked away from us and didn't even bother to help us fix it or search for the missing clips. We will never return and are so disgusted with the customer service there. 

Frequently asked questions about Personal Touch Waterbury Full Service Car Wash

How is Personal Touch Waterbury Full Service Car Wash rated?

Personal Touch Waterbury Full Service Car Wash has a 3.6 star rating with 197 reviews. 

When is Personal Touch Waterbury Full Service Car Wash open?

Personal Touch Waterbury Full Service Car Wash is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com