PermaPlate

Devon Y. 

on Birdeye

a week ago

If I could give zero stars, I would. The claims process is filled with excessive requirements, and it feels like you have to jump through endless hoops just to have your claim reviewed. Even after complying with all of their requirements, my claims was still denied. The entire experience felt frustrating, misleading, and unnecessarily difficult. I genuinely do not understand how this company receives positive reviews. Based on my experience, it seems as though the process is designed to make claims as difficult as possible ... read more

Devon Y. 

on Birdeye

a week ago

If I could give zero stars, I would. The claims process is filled with excessive requirements, and it feels like you have to jump through endless hoops just to have your claim reviewed. Even after complying with all of their requirements, my claims were still denied. The entire experience felt frustrating, misleading, and unnecessarily difficult. I genuinely do not understand how this company receives positive reviews. Based on my experience, it seems as though the process is designed to make claims as difficult as possible... read more

Randy F. 

on Birdeye

3 years ago

I cant believe the positive reviews. They take there sweet time to contact you and find for sure a reason to get out of there warranty responsibility. 

Renae S. 

on Birdeye

3 years ago

This coverage was sold to me by the dealership and is definitely lacking in customer care. They find every chance they can to deny claims. My car is less than a year old and I made my first claim due to a rock hitting my windshield. I made a typo on the date that the incident occurred. I meant to put 2/21 and I put 2/1. I immediately reported the mistake, but they still denied the claim and stated that I would need proof that I fixed the damage at my own expense if I want to use their services on future claims. Very fr... read more

Daniel A. 

on Birdeye

5 years ago

I work for a dealership and I will say Permaplate is the worst product out there I have ever seen. Interior / Exterior Protection blah blah blah... Every claim a customer files, they try everything to not pay it or are not straight forward. My client's 2021 G 63 AMG windshield is cracked and they aren't giving specific answers to our questions. The crack started in one spot and it's everywhere now. WHAT ELSE DO YOU NEED OR WANT? Pictures, where it started. I MEAN C'MON... I might open a company and take Permaplate out and ge... read more

dryroastedsean 

on Birdeye

6 years ago

BUYER BEWARE! This "service" is an absolute scam. We purchased a vehicle along with the Siskin "coverage" from Echo Park in New Braunfels. We were told the Siskin "protection" would cover any problems we encountered inside or outside of the vehicle. All we would need to do is contact Siskin and they would come to us and fix any problem. Lies. Lies. Lies. Not only does Siskin refuse to cover damage to our paint job, they don't even have a service provider with range (the nearest is 68 miles away). So essentially, we pai... read more