Performance Ford Service

Amanda Castellanos 

on Google

3 months ago

Came in to have a TPMS monitor fault light checked out. I was told they would update me on what the issue is as well as how long I can expect considering if parts were in stock or not. I left the dealership , never received a call despite then taking my contact information. 6 hours later I return and ask what’s going on and that I have to leave. I was then told it was the sensors and they were teplaceing the last one. 1.5 hours later and I’m still here. I run a business that relies on this truck. Had I been updated as told ,... read more

David 

on Google

4 months ago

Took my vehicle multiple times for the same issue. The service advisors are friendly and keep you updated but i don’t know what’s going on with the technicians. This last time i took my car in they left food in my passenger seat and some cleaning stuff. I also noticed they popped off a vent cover under my hood and didn’t even put it on properly, it was missing the pins that were holding it down. If this is how they treat customers cars I can only imagine what they’re doing when they’re supposedly “fixing” an issue with the c... read more

ricardo ceja 

on Google

11 months ago

Alejandro was great!