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Performance Ford of East Hanover, LLC Service
- Automotive
- East Hanover, NJ
About this business
Location details
189 NJ-10, East Hanover, NJ, 07936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 7:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
I am very disappointed with the customer service I received during my recent visit. I came in to drop off my car for an oil change, and the receptionist, Danielle, was quite rude in her interaction with me. Additionally, I overheard her speaking negatively about me after I asked for a drop-off at my home, which made the experience even more uncomfortable and unprofessional. I did not feel respected as a customer, and this behavior does not reflect the level of service I would expect. I hope this feedback is taken seriously a... read more
Nice employees no issues
Great repairs on my truck..Definitely going here when ever my ford needs work..A+
I am formally filing a complaint regarding an unfair and deceptive billing practice I experienced at Performance Ford of East Hanover, NJ. I was charged an additional $1,538.96 for repairs that should have been covered under my warranty. Daniel, the representative who handled my case, failed to properly process or disclose my warranty coverage. Instead, it appears that the numbers were manipulated in a way that resulted in me paying out of pocket for costs that should not have been my responsibility. This situation is extrem... read more
Do not bring your vehicle here for service or repairs! This Service Center is disorganized and keeps your vehicle for days without doing anything. I wouldn’t trust them to repair a bicycle. They forget to reset service lights and apparently can’t perform wheel alignments on trucks with a standard bed length but still charge you for it. The service center employees do not know the maintenance schedule for the Ford Vehicles they sell and service, they had the vehicle for 3+ days and no maintenance was done like requested. Addi... read more
Frequently asked questions about Performance Ford of East Hanover, LLC Service
How is Performance Ford of East Hanover, LLC Service rated?
Performance Ford of East Hanover, LLC Service has a 2.8 star rating with 109 reviews.
When is Performance Ford of East Hanover, LLC Service open?
Performance Ford of East Hanover, LLC Service is closed now. It will open at 7:30 a.m.
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