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Performance Designed Products, LLC (PDP)

2.8

About this business

Location details

2300 West Empire Avenue, Ste 600, Burbank, CA, 91504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.818 reviews
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Ben Olson's profile image
Ben Olson 
7 years ago

Buyer beware . Bought an item never received it. Cant reach anyone through emails and calls always on hold. I thinks they are down rigbt ignorant. Customer service there is none. I say they sell junk. Its been 15 days and still nothing from this company no calls or emails. I had to open a dispute with my credit card company to get my money back. I will NEVER buy from this place nor there product i will tell everyone about this also. And bad review them on all their website and so on. 

Chad Lutz's profile image
Chad Lutz 
5 years ago

I had bought the AG9+ gaming headset from Walmart a few months ago which worked great for a couple of months. I then started having issues with the right speaker cutting out when the mic was plugged in. I got a hold of customer service to let them know about the issue. I chatted with a very nice gentleman named Fred who took care of me from there. To make a long story short this was top notch customer service and I am very happy with the way Fred handled my claim. They are sending me a replacement. Thanks Fred and Excellent ... read more

Robert Ramirez's profile image
Robert Ramirez 
8 years ago

i would have given this company NO STARS!!! will be reporting FRAUD!!! soon. They never sent me my product even though I preordered it...its been more than 2 months. PLEASE DO NOT SUPPORT this company and dont buy their products. The Customer support doesnt work...(UPDATE- my credit card company refunded me and is pursuing FRAUD investigation. They told me to leave it up to them..yay!!!!) 

Rene Roberts's profile image
Rene Roberts 
8 years ago

Terrible customer service. A 1800 number that doesn't work. They don't respond to emails, or stand behind their warranty. The headsets aren't bad but many say the same after a year they stop working. Invest in another company. 

Callie Harrell's profile image
Callie Harrell 
8 years ago

I ordered an AG 9 headset that worked for about 4 months then stopped. I submitted a ticket and received my new headset a few weeks later to find out the microphone doesn't work. I wrote several emails and submitted a ticket but haven't head back from any one. Don't buy from this company 

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Frequently asked questions about Performance Designed Products, LLC (PDP)

How is Performance Designed Products, LLC (PDP) rated?

Performance Designed Products, LLC (PDP) has a 2.8 star rating with 18 reviews. 

When is Performance Designed Products, LLC (PDP) open?

Performance Designed Products, LLC (PDP) is closed now. It will open on Monday at 9:00 a.m. 

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