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Perfect Star Heating, Cooling, & Electrical
- Antioch, CA
About this business
With over 30 years of experience, Perfect Star Heating, Cooling, & Electrical is proud to be a truly locally owned and operated family business serving Alameda & Contra Costa County. We service all makes and models, providing top-quality solutions for comfort and energy efficiency. We specialize in Furnace/Heating, Air Conditioning, and Ductless Mini-Split installation, along with repair and maintenance for Central HVAC systems. Our services also include Ductwork, Indoor Air Quality solutions, and now Electrical Repair & Ins... read more
Location details
2595 West 10th Street, Antioch, CA, 94509, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Had the HVAC system serviced. The technician Raymond was very courteous and informative about the diagnostics performed. He showed photos and the ranges needed. I learned a lot and will continue with my annual service with Perfect Star moving forward.
Dylan was prompt and checked and tried out both the AC and the furnace. He couldn’t change the filter because he didn’t have one. Was told he’d bring one and it would be discounted. Turns out the filter was WAY more expensive than I’d pay at Lowe’s plus a delivery charge. Would have liked more correct info on the phone. BIGGER problem was he chatted too much about personal things. What I was going to do this weekend. What he was doing. All sorts of irrelevant stuff like what a great furnace you guys sold me. Last time the vi... read more
Dylan was very professional and knowledgeable. He walked me through everything to make sure I knew what he was doing and what the issues are. I look forward to the estimate and working with him to replace my very old system.
This is not entirely a local business. Customer service is out sourced to somewhere else. When I make calls, the representatives have no idea about the previous conversation and the progress of the service request. I'm not interested to start from scratch in every call. --- update: look at their reply, they completely avoided my initial main point that the customer service is out sourced and unable to carry on the previous conversation. Instead, they leaked the conversation records (also known as customer privacy), in order ... read more
Frequently asked questions about Perfect Star Heating, Cooling, & Electrical
How is Perfect Star Heating, Cooling, & Electrical rated?
Perfect Star Heating, Cooling, & Electrical has a 4.9 star rating with 2,220 reviews.
When is Perfect Star Heating, Cooling, & Electrical open?
Perfect Star Heating, Cooling, & Electrical is open now. It will close tomorrow at 12:00 a.m.
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