Perfect Moving NYC

Jill E. 

on BBB

a year ago

My recent move with Perfect Moving exceeded my expectations. From the very first email I sent a few months ago, to the pickup of all the bins, every communication by me has been answered within the hour with can-do actions. **** (and another great guy) with bin pickup and drop off; and our movers, ***, ***** and ******** were on time, friendly, efficient, thorough, neat and helpful. My furniture was wrapped perfectly and prepared to move so it wouldnt be damaged. Larger items that wouldnt fit into bins were boxed and safely ... read more

Courtney M 

on BBB

a year ago

Unprofessional and Disrespectful Behavior from Mover. During my recent move with Perfect Moving, I encountered disrespectful behavior from one mover, including attempts to inflate charges by adding unlisted items. This was a long distance move, and there was no attempts to communicate with me if the unlisted items should have been included. This resulted in an attempt to increase my bill by $200. As they had my items snd were in transit, I found this behavior manipulative, despite a representative from Perfect Moving claims ... read more

Serina S 

on BBB

2 years ago

Team held the elevator door causing it to go down for 2 hours and I had to pay for them to sit out at their truck smoking pot. Then they lied about the cost to take the garbage and gave me a "cash deal". Found out the next day the building took it for free even after I asked them to check with the building before paying them to haul away the garbage. Then they damaged a $4000 piece. Though they acknowledged the damage and I had a receipt for the merchandise, they offered a measly $350 in an attempt to "satisfy" me. When I re... read more

Holly S. 

on BBB

2 years ago

Horrible moving company-DO NOT USE! They claim to be honest, be in constant communication and if in the rare event that something is damaged, not only is every item covered but their claims department is quick and easy. We had a long distance move from *** to *****. The window period would be up to 14 days but the furniture should arrive in 3 to 5 days. They never told us our move would be consolidated and our belongings would go in to storage. When the movers arrived they told us then that they were taking it to storage. Wh... read more