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Perennial Lawn & Landscape

3.4

About this business

Location details

2220 State Rte 21, Canandaigua, NY, 14424, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:00 p.m.
Tue8:00 a.m. to 4:00 p.m.
Wed8:00 a.m. to 4:00 p.m.
Thu8:00 a.m. to 4:00 p.m.
Fri8:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.443 reviews
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Koala _'s profile image
Koala _ 
on Google
3 months ago

They have such great customer service. The lady who I believe her name is Lily is brand new and almost answers the phone immediately. She told me that the crew that they have now is better than last after they had to remove so many of the employees. Since last year, they have been so on top of everything. And I’m really proud of all of them. The owner Dave is extremely understanding and super nice. I love them all. And I want to thank them for what they have done. Things are looking up for them this year. 

Terry Royce's profile image
Terry Royce 
on Google
9 months ago

We have had them for 3 yrs now. Last year they never did the last treatment. And this year the last 2 treatments. Don’t recommend. You didn’t do 2 treatments last year. We paid you up front and you have an obligation to doing the full treatment. You don’t advertise that you do treatments into November and December. You can’t blame it on because the weather is better this year. 

J.'s profile image
J. 
on Google
10 months ago

Like pulling teeth to try and get the services done that we paid for. Too many phone calls with rarely a reply. We shouldn't have had to call all the time! Over the last three years, it has been a trial and we are finished. Won't be doing any more business with them. 

M C's profile image
M C 
on Google
10 months ago

If I could give 0 stars I would. They do not respond to phone calls or emails in a timely matter. Paid up front for lawn service, 5 treatments. Receive two treatments, all late according to their own contract. On August 16 reached out to see when third treatment would be completed, the owners said it would be the next week. On Tuesday, August 20 they said they were out in full force doing the third round. On Sept 3 asked again, and finally on Sept 7 I asked for a refund for the last three treatments. Sept 9 they reached out ... read more

Dean Pearce's profile image
Dean Pearce 
on Google
10 months ago

Paid in full for fertilization for the year. Got 1 treatment in early May and after 11 weeks, no 2nd treatment. Neighbors with different company already had 3 treatments. Called to cancel service due to poor service. I have yet to receive any $$$. Not returning any calls. If you are especially a senior citizen like me, avoid this company unless you have money to give away and do not care about service. Just received a call that a check has been sent last week. If we receive it, I will change my rating to a 3. Just got a call... read more

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Frequently asked questions about Perennial Lawn & Landscape

How is Perennial Lawn & Landscape rated?

Perennial Lawn & Landscape has a 3.4 star rating with 43 reviews. 

When is Perennial Lawn & Landscape open?

Perennial Lawn & Landscape is open now. It will close at 4:00 p.m.  

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