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Pepper Palace

4.3

About this business

Location details

634 Parkway #11, Gatlinburg, TN, 37738, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.353 reviews
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Jocy M's profile image
Jocy M 
a month ago

Went as a spicy lover but the worker was looking at us with so much anger and hatred but was talking and laughing fine with everyone else, we were the only poc in the shop. Wouldn’t ever come back here and wouldn’t recommend to anyone. Just paid for my item and left. Shouldn’t have even got anything because the man was looking almost like we were crazy animals 

Jocelyn Rosado's profile image
Jocelyn Rosado 
a month ago

Went as a spicy lover but the worker was looking at us with so much anger and hatred but was talking and laughing fine with everyone else, we were the only poc in the shop. Wouldn’t ever come back here and wouldn’t recommend to anyone. Just paid for my item and left. Shouldn’t have even got anything because the man was looking almost like we were crazy animals 

Megan McClintic's profile image
Megan McClintic 
4 months ago

My family has a wonderful experience here today. The woman running the store was very kind and helpful. She shared some stories/facts about the sauces, where the company is based, about the peppers they used, and pointed me in the direction of the hottest sauces to try. I did the two 3mil they had available and they didn't bother me at all. My husband and kiddos really wanted me to sign the waiver to try their hottest, but I was too worried it would give me stomach issues lol. Love that you can try all the sauces. This was a... read more

richard rudasill's profile image
richard rudasill 
6 months ago
Julie McGuire's profile image
Julie McGuire 
7 months ago

My boyfriend and I were there Thursday, October 16, 2025, in the evening. There were two women working; one by the sauces and the other behind the counter with the cash register. The woman working the sauces was super pushy. She kept mixing 4 to 7 different hot sauces together on the tiny little sample spoon "here, try this one", and to her credit, did continue to ask about our preferred taste, but I can only assume by mixing seven different sauces together that she was under the impression we would be buying that many... we... read more

Frequently asked questions about Pepper Palace

How is Pepper Palace rated?

Pepper Palace has a 4.3 star rating with 53 reviews. 

When is Pepper Palace open?

Pepper Palace is closed now. It will open at 10:00 a.m. 

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