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Pepper, Johnstone & Company

4.9

About this business

Pepper, Johnstone & Company is independently owned and a locally operated insurance brokerage able to handle your insurance needs be it commercial insurance, home and auto insurance, farm insurance, life insurance or specialty insurance. We focus on Athens, Madison, Huntsville, Decatur and offer affordable and reliable insurance choices all across Alabama, California, Florida, Georgia, Kentucky, Louisiana, Mississippi, Nevada, North Carolina, South Carolina, Tennessee and Texas. Let our licensed and certified professionals h... read more

Location details

122 Market St W, Athens, AL, 35611, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.9132 reviews
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Marcy's profile image
Marcy 
on Google
a month ago

Made an appointment and went in to get a quote on my insurance, spent about an hour going over what we needed - vehicles, RV, home, rental home, umbrella. Left thinking they would get me a quote- completely ghosted, no call, no return text, no email. If they were unable to insure us, or if they were higher than what I was currently paying with USAA & Allstate, a quick notification of some kind would be the professional way to handle it. 

Hubie G's profile image
Hubie G 
on Google
2 months ago

Casandra was absolutely wonderful to work with: knowledgeable, courteous, quick to respond to texts and phone calls, and very patient in answering the (many) questions I had about securing homeowner's insurance for my elderly dad's property. A thoroughly enjoyable experience all the way around. Thanks, Casandra! 

Doreen Rael's profile image
Doreen Rael 
on Google
2 months ago

Disappointed to find the only insurer if you go with both homeowners insurance and car insurance. Maybe one policy to them isn't worth it 

Aprle Hudson's profile image
Aprle Hudson 
on Google
8 months ago

Lauren communicated well and was fast and efficient at finding me car and home insurance quotes. Would definitely recommend! 

Wendy Greenhill's profile image
Wendy Greenhill 
on Google
10 months ago

Outstanding customer service! Professional, caring, friendly and knowledgeable. I have worked closely with Casandra and I must say she is an asset to this company. I live in Wisconsin and own a home in Athens and thank goodness these folks took good care of me anytime I had a question or needed to change my policy. Awesome teamwork, they get the job done. 

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Frequently asked questions about Pepper, Johnstone & Company

How is Pepper, Johnstone & Company rated?

Pepper, Johnstone & Company has a 4.9 star rating with 132 reviews. 

When is Pepper, Johnstone & Company open?

Pepper, Johnstone & Company is closed now. It will open at 8:00 a.m. 

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