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Pep Boys
- Automotive
- Durham, NC
About this business
Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to our website.
Location details
4908 NC-55, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Pep Boys advertised a $9.99 A/C inspection coupon. I booked my car, confirmed the coupon with the front desk, and was told everything was good to go. They took my vehicle for the entire half a day — no updates, no communication — only to call me at the end and say, “Oh, sorry, the coupon doesn’t apply to your car.” No explanation. No courtesy. Just a lazy attempt to upsell me to $120+ for the exact same inspection I was promised for ten bucks. This is a blatant bait-and-switch. They confirmed the deal at drop-off, wasted my ... read more
The lady at the front desk very unprofessional very rude!!!!
Fixed the leak in my VW bug’s air conditioning quickly and for a great price! 5/5
Ladies Run! They bait & switched tires 2x after dropped off car 1st set called a couple hours later Cant get them Switched to another set hours later go to pickup had a 3rd set on car I didn't pick the buy3-1free wasn't for "this" set on the car already!! so they gave the discount here's where they got me back - He sold them as No Warranty! Tires sold as "standard" I missed it because who knew they could do that I would never knowingly choose No Warranty on 4 tires. also another lady there had to call her Dad!! because they ... read more
Terrible service! They have only 1 mechanic. I had been waiting for almost an hour, but my car still set in the same spot even though I made the appointment. When I asked when they would start the workup, they weren’t sure, and my service won't be able to be completed in 2 hours, saying “everyone has made their appointment.” If you have only 1 person, you should do a better job of arranging the schedule of appointments instead of accepting whatever appointment ppl made. I also called the day before to check if my appointment... read more
Frequently asked questions about Pep Boys
How is Pep Boys rated?
Pep Boys has a 4 star rating with 247 reviews.
When is Pep Boys open?
Pep Boys is open now. It will close at 6:00 p.m.
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